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  • China - July 1, 2022

    China Post has notified that they are now in the process of clearing the backlog of items currently held up due to quarantine measures at the airports. However, Covid-19 restrictions remain in place in China and continue to directly impact the processing, transiting and delivery of items. Restrictions are particularly impacting Shanghai and Guangzhou. As a result, the post is unable to guarantee compliance with the agreed delivery standards and delays should be expected for items destined for China.

  • Aruba - July 1, 2022

    Aruba Post has informed that a code red tropical storm warning has been in place throughout the island of Aruba since 28th of June 2022. Post Aruba has suspended all postal operations from Wednesday 29th of June. Therefore, delays should be expected for items destined for Aruba until further notice.

  • Indonesia - June 29, 2022

    Indonesian Post has updated that the covid-19 situation in Indonesia has improved. However, there are still limited flights outside of Java Island and as a result, the post is still not able to meet delivery standards until further notice.

  • Macao - June 20, 2022

    Macao Post has informed that they have been assessed as being at extremely high risk of a community outbreak of COVID-19. In order to prevent this, the local government has declared a state of immediate prevention as of 19 June. As a result, all deliveries are suspended until further notice. We will continue to monitor the situation and update accordingly.

  • New Caledonia - June 10, 2022

    New Caledonia Post has updated that they are currently experiencing airline capacity issues which as a result is increasing transportation times. Therefore, delays should be expected for items destined for New Caledonia.

  • South Africa - June 1, 2022

    South African Post has informed that the post is currently relocating its Johannesburg office of exchange. This relocation will impact the processing of items and therefore delays should be expected for items destined for South Africa until further notice. An update will be provided as soon as it is available.

  • New Zealand - May 20, 2022

    New Zealand post have updated that the Government has announced a nationwide move to the orange setting of the pandemic plan. Most restrictions relating to Covid-19 have now been lifted. Nevertheless, New Zealand post still faces significant absence rates across its workforce, as the virus continues its progression through New Zealand’s three main islands, so some delays may still be observed.

  • Jamaica - May 13, 2022

    Jamaica post has informed that a strike by air traffic controllers was called on Thursday 12th of May 2022. The strike led to disruption of mail operations and flight cancellations. As a result, this may impact the delivery of items destined for Jamaica. An update will be provided once this becomes available.

  • Fiji - May 13, 2022

    Fiji post has provided an update that services have returned to normal as of the 1st of May 2022.

  • Bulgaria - May 13, 2022

    Bulgarian post has informed that they are still experiencing the IT issues that have been ongoing since the 16th of April 2022, due to a cyberattack. Currently, the IT systems still remain down. As a result, the post will not be able to provide tracking details and is unable to meet delivery standards until the IT systems operation has resumed. The post is continuing to work to resolve this issue and we will provide an update once this becomes available.

  • New Zealand - May 10, 2022

    New Zealand post have updated that they are experiencing delays of up to 3 days for mail items, due to precautionary maintenance on their electric mail buggy fleet. The post has also updated that they are experiencing delays of up to 2 days for parcel delivery in Wellington, Waikato, Hawkes Bay and Palmerston North, the West Coast, Invercargill, and Dunedin. Delivery delays of up to a day should also be expected for parcels being sent across the rest of country.

  • Panama - May 4, 2022

    Panama Post has updated that all of their processing facilities are operating under normal working hours but subject to special measures established by the Ministry of Health of Panama. As result it is unable to guarantee delivery standards until further notice.

  • Jamaica - May 4, 2022

    Jamaica Post has informed that their international mail processing centre has been experiencing IT issues affecting connectivity and customs-related procedures, since 25 April 2022 which has prevented the processing of International Mail. As a result, delays should be expected to items destined for Jamaica.

  • Indonesia - May 4, 2022

    Indonesian Post has updated that covid-19 restrictions are still in place and as a result, the post is still not able to meet delivery standards until further notice.

  • Canada - April 25, 2022

    Please be advised that as of June 17, 2022, Canada Post is no longer providing Electronic Undeliverable Publication Return (UPM) Service. If you would like to continue to receive returns for your Canada Publication Mail, please reach out to your Sales and/or Customer Service Representative to discuss available options.

  • New Zealand - April 25, 2022

    New Zealand Post has updated that customers should expect delays of between 7-10 days for International parcels entering New Zealand, particularly for deliveries into Wellington, Manawatu, Hamilton and Hawkes Bay.

  • China - April 25, 2022

    China Post has updated that the processing of mail is temporarily affected at Shanghai, Changchun and Yanji mail processing centres due to COVID until further notice. This directly delays the processing, transiting and delivery of items. As result, the Post is unable to guarantee compliance with the agreed delivery standards.

  • Ukraine - April 21, 2022

    The Ukrainian postal service has provided an update that road access for postal exchanges with Ukrposhta’s centre in Kyiv is severely limited, some international mail processing operations have been moved to Lviv. Longer transit times are to be expected because of queues at the border and difficult road connections inside Ukraine. Ukrposhta remains committed to maintaining its postal operations, but will not be able to guarantee compliance with the agreed standards.

  • Sri Lanka - April 21, 2022

    Sri Lankan Post has updated that the restrictions previously declared in October 2021 remains applicable. In addition, current fuel and power shortages are also affecting mail transportation as well as power supply interruptions. As result, the Post is still unable to guarantee compliance with delivery standards for all mail types.

  • New Caledonia - April 21, 2022

    New Caledonian Post has updated that mail processing and delivery have returned to normal for Import mail arriving, currently via New Zealand.

  • Australia - April 21, 2022

    Per Australian Post: Flooding and extreme weather conditions across the Northern Rivers Region in New South Wales and in Queensland are causing some delivery delays for items coming in and out of these regions. Local deliveries in flood-affected areas are also impacted. The safety of our people and the community is our priority and we will recommence deliveries as soon as it is safe to do so. While every effort was made to move mail and parcels to a safe location prior to the flooding, we expect some items will have been severely damaged or washed away. As soon as our affected sites can be accessed safely, our team will work to assess the impact and undamaged items will be delivered as soon as possible. Post Office closures While we have been able to reopen some Post Offices and delivery facilities, a number of our locations have experienced significant flood damage and are likely to remain closed for a while. We are making arrangements to ensure everyone in the community will continue to receive service. This includes letting customers of affected Post Offices know about alternative collection locations and installing mobile Post Offices.

  • Peru - April 11, 2022

    Peru Post advises that freight carriers began a national strike on April 4 and the government declared a state of social immobilization on April 5, which will result in delays in processing of mail items.

  • Thailand - April 5, 2022

    Thailand Post advises that the government has extended by two months a nationwide state of emergency because of the COVID-19 pandemic, effective through May 31. This may have impacts on mail processing for international inbound and outbound items and on agreed service delivery standards. The post is therefore unable to guarantee compliance with agreed standards.

  • China - April 5, 2022

    China Post advises that to prevent further transmission of COVID-19 the processing of inbound mail is temporarily affected at Shanghai, Changchun and Yanji mail processing centers until further notice. Inbound mail received by these offices of exchange cannot be processed or transported to sorting centers/delivery offices. This delays processing, transiting and delivery of inbound mail, as well as updating of electronic messages and responses to online customer inquiries.

  • China - March 31, 2022

    China Post has advised that a two-phase lockdown has been imposed in Shanghai International Airport to contain a resurgent outbreak of COVID. This lockdown is expected to last for between 4-6 days resulting in delays in processing mail and onward delivery. More information will follow once we receive an update on the situation.

  • Spain - March 31, 2022

    Spain’s post advises that a transport stoppage has been affecting the movement of mail since March 14. There also may be some delays on mainland road routes and mixed routes (road and ship) to the Canary and Balearic islands.

  • Latvia - March 23, 2022

    Latvian Post has advised that the situation arising from a significant increase in COVID-19 cases among staff members has come to an end. As a result, its postal operations have returned to normal.

  • Jamaica - March 23, 2022

    Jamaica Post has advised that the Government of Jamaica has lifted the national curfew with effect from Friday, 18th March 2022.

  • Italy - March 23, 2022

    Poste Italiane advises that the backlog of items held in Italian customs has been cleared and that delays are no longer being experienced in the processing of postal items. To ensure that your items can continue to be processed without delays, please provide full and accurate data before posting your items.

  • Thailand - March 7, 2022

    Thailand Post has updated that the rain in the southern part of Thailand has ceased, and postal services are back to normal as of 7 March 2022.

  • Ukraine - March 2, 2022

    Ukraine Post advises that some post offices across various regions will continue to be open on a limited basis so customers can receive mail and parcels. The post also advises countries to send their international postal items to Ukraine via Poland, Slovakia or Latvia. The post will be collecting the consignments from those countries.

  • Thailand - March 2, 2022

    Thailand Post advises that continuing rain in the southern part of the country has caused floods in the provinces of Songkhla, Pattani and Narathiwat (postcodes 90210, 94XXX and 96XXX). Blocked roads are leading to delays in transporting and delivering mail and customers are facing difficulties accessing postal services in these areas.

  • Samoa - March 2, 2022

    Samoa Post has updated that the Government of Samoa has extended the state of emergency until 28 March 2022. There is still only one flight per week to and from New Zealand on which Samoa Post can send and receive mail. Furthermore, all inbound mail is subject to a three-days quarantine before being processed and delivered. As result, Samoa Post has advised that delays are to be expected.

  • Moldova - March 2, 2022

    Moldova Post advises that Moldovan airspace is temporarily restricted for civilian air transportation because of the situation in Ukraine. The post is working with its postal partners on alternative surface transportation routes. It is continuing to receive, process and deliver inbound and outbound postal items, and all post offices are fully operational.

  • Ecuador - March 2, 2022

    The Postal Service received notification though the Universal Postal Union (UPU) of a recent change in the designated postal operator in Ecuador. This has resulted in significant delays on all items received in Ecuador as of October 2021. The new postal operator is managing the items in the order received and processing them as quickly as possible.

  • Australia - March 2, 2022

    Australia Post advises that there are disruptions to its daily operations, in particular in the states of Queensland and New South Wales, because of severe storms, heavy rain and flooding across the country. Processing and delivery of inbound and outbound mail items are affected. As a result of road closures and access issues, implementation of safety measures and closure of several post offices, delivery to certain postcodes is limited in flood-affected areas. The list of affected postcodes areas is updated daily and is available on Australia Post’s website at auspost.com.au/service-updates/domestic-service-updates/queensland-flooding.

  • Vietnam - February 28, 2022

    VNPost, has informed that its operations are currently disrupted by a large number of employees having contracted COVID-19. As a result, until further notice, the processing and delivery of all types of inbound and outbound mail will be impacted.

  • Ukraine - February 24, 2022

    Ukrainian airspace is temporarily restricted for civilian air transportation. Consequently, Ukrposhta is working with its postal partners in Europe on alternative surface transportation routes. Ukrposhta has already made arrangements with the designated operators of Latvia, Poland and Slovakia for the exchange of international postal items sent to or from Ukraine through their respective offices of exchange located close to the Ukrainian border. Ukrposhta therefore requests that the designated operators of other Union member countries send any postal items addressed to Ukraine to Latvia, Poland or Slovakia. Ukrposhta will then collect these postal items using its own vehicles. Moreover, in order to keep customers and employees safe, Ukrposhta post offices will remain closed on Thursday, 24 February 2022, and postal deliveries are suspended until further notice. As soon as the situation allows, Ukrposhta will immediately resume delivery of all international postal items, as well as pensions and money orders.

  • Vanuatu - February 22, 2022

    Vanuatu Post has updated that the Government has lifted the state of emergency declared in response to the COVID-19 pandemic. A state of health emergency is now in place, but postal operations have resumed as normal.

  • Latvia - February 22, 2022

    Latvian Post has informed that due to a significant increase in COVID-19 infections among its operational staff there has been temporary closures of several post offices. As result, delays are to be expected in the processing and delivery of all mail items until further notice.

  • Netherlands - February 18, 2022

    Post NL has informed that due to Storm Eunice, there are severe disruption to flights, ferries and road transport. Public transport has been suspended since 14:00 on 18th Feb with people strongly advised not to travel. So consequently, mail processing personnel are not able to attend processing centres. Extra processing capacity have been arranged over the weekend to deal with possible backlogs, however disruption to mail operation is likely until early next week.

  • Madagascar - February 16, 2022

    Madagascan Post has updated that cyclone Batsirai has passed. As result, postal operations and domestic flights have resumed from 10 February 2022.

  • Jamaica - February 16, 2022

    Jamaica Post advises that the government has extended a national curfew until Feb. 25. As a result, revised working shifts/hours will continue to apply across the postal network, affecting sorting operations, mail delivery and dispatch of mail vans, as well as timely messaging updates and responses to online customer inquiries. A force majeure continues with an impact on quality of service for all types of mail.

  • Barbados - February 16, 2022

    Barbados Post has updated that the curfew has been lifted with effect from 14 February 2022 with Postal services returned to normal.

  • Portugal - February 14, 2022

    Portugal Post has informed that due to the ongoing situation with COVID-19, the state of calamity announced by the Government of Portugal continues to apply throughout the country. Portugal is experiencing a fifth wave of the pandemic with high rate of infections, resulted in high rate of absence and, consequently, disruption to the provision of services. Portugal Post continues to provide postal services in line with public health guidelines and restrictions but unable to guarantee compliance with the agreed standards, with an impact on quality of service for all mail types.

  • Madagascar - February 8, 2022

    Madagascar Post advises that the country is experiencing cyclone conditions with impacts to its operations. Domestic flights are canceled Feb. 4-5. Post offices will have limited hours of operation on Feb. 4 and will be closed on Feb. 5. This will disrupt transport and processing of inbound and outbound mail as well as delay deliveries.

  • Hong Kong - January 8, 2022

    Hongkong Post has advised that due to the current pandemic situation, all airmail center staff have been required to undergo multiple COVID-19 tests beginning Feb. 6 and to work from home until they receive a negative test result. Consequently, operations at airmail centers have been severely affected, with functions reduced to a minimal level only. The processing and transportation of all inbound and outbound mail have been disrupted. Quality of service for all types of mail (letter-post, parcel-post and EMS items), as well as inbound mail delivery services, will be affected until further notice.

  • Australia - February 8, 2022

    Australian Post has informed that its daily operations are disrupted by severe storms and flooding across the country, and especially in the states of South Australia and Queensland and the Northern Territory with mail processing and delivery affected by Road and Rail Network closures. Deliveries in Queensland to postcode areas 4731, 4805 and 4820 (flooded roads), and areas 4804 to 4852 (road closures) are especially impacted. The Post will provide an update once operations have returned to normal.

  • Mauritius - February 3, 2022

    Mauritius Post advises that cyclone conditions that hit the island nation led to the closing of the international airport and affected transportation and processing of inbound and outbound mail as well as delivery.

  • Jamaica - February 3, 2022

    Jamaica Post advises that flooding in northern sections of the island has closed roads, disrupted telecommunications, and caused severe damage to post offices and postal agencies. Affected facilities are unable to open for normal operations, including receipt and delivery of all types of mail, sorting operations, deployment of mail vans, and electronic messages and responses to customer inquiries.

  • Greece - February 1, 2022

    Hellenic Post of Greece has informed that as of 31/01/2022 the disruption caused by heavy snowfalls and snowstorms has ended and mail operations have returned to normal.

  • Australia - February 1, 2022

    Australia Post advises that its daily operations are currently suffering disruption because of severe storms and flooding across the country, and especially in the states of South Australia and Queensland and the Northern Territory. The processing and delivery of inbound and outbound mail items is affected. Deliveries in Queensland to postcode areas 4731, 4805 and 4820 (flooded roads), and areas 4804 to 4852 (road closures) are especially impacted.

  • Palestine - January 28, 2022

    Palestinian Post has informed us that due to severe weather conditions, the government has announced the suspension of postal services, causing delays to deliveries.

  • New Zealand - January 28, 2022

    New Zealand Post advises that the government has announced the application of COVID-19 safe practices throughout the country due to an uptick in cases in order to safeguard its health system and to slow the spread of the virus. As a business entity that provides essential services, New Zealand Post will continue to operate. Physical distancing measures apply at New Zealand Post’s operational sites, resulting in reduced capacity and a negative impact on operational performance in terms of processing, transport, sorting and delivery of mail. With regard to customer service, the sending of CN 18 forms (Declaration concerning non-receipt (or receipt) of a postal item) and proof of delivery will be subject to significant delays, as New Zealand Post’s customer service agents will be working from home without access to certain office facilities (e.g. printers).

  • Germany - January 28, 2022

    Germany’s post advises that due to a significant increase in the number of COVID-19 infections among its operational staff and in view of measures to limit the spread of the virus, delays are to be expected in the processing and delivery of inbound and outbound postal items.

  • China - January 28, 2022

    The Postal Service™ has temporarily suspended international mail acceptance of Priority Mail International® (PMI) to China due to service impacts related to the COVID-19 pandemic.

  • Morocco - January 27, 2022

    Moroccan Post has updated that the processing and delivery of inbound and outbound postal items will resume as normal with effect from 26 January 2022.

  • Greece - January 27, 2022

    Greece Post advises that sorting centers are closed and collections and deliveries are canceled due to heavy snowfall in the country that has closed many roads and led to numerous flight cancellations at Athens International Airport. Weather forecasts warn of additional storm impacts in coming days. This will have a direct effect on all postal operations.

  • Tonga - January 21, 2022

    Tonga Post has informed that a state of emergency has been declared in the Kingdom of Tonga after the recent volcano eruption and tsunami, with effect from 15 January 2022. The fibreoptic line linking Tonga to the rest of the world was damaged with Internet connectivity was lost and will take about a month to restore. As result, service and delivery delay can be expected till further notice

  • Morocco - January 19, 2022

    Morocco’s post advises that due to an increase in COVID-19 infections among its operational staff and in view of measures to limit the spread of the virus, delays are to be expected in the processing and delivery of inbound and outbound postal items.

  • Tajikistan - January 13, 2022

    Effective January 14, 2022, the USPS will resume acceptance of mail. This service resumption affects the following mail classes: Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

  • New Zealand - January 13, 2022

    Effective Friday, January 14, 2022, the USPS™ will resume acceptance of the following services destined to New Zealand: • First-Class Package International Service (FCPIS) • Commercial ePacket (CeP) • International Priority Airmail (IPA) Packets • International Surface Air Lift (ISAL) Packets This service resumption only affects the following mail classes: First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and Commercial ePacket® (CeP®) items. The suspension of the following services to New Zealand, effective October 1, 2021, remains active until further notice: • Priority Mail International (PMI) • Airmail M-bags • International Priority Airmail (IPA) M-bags • International Surface Air Lift (ISAL) M-bags

  • Malta - January 13, 2022

    Malta Post advises that an increase in the COVID-19 infection rate is causing significant staff shortages at key processing and delivery locations. As a result of the staff shortages, it is unable to guarantee normal operations or compliance with standard delivery times.

  • Hong Kong - January 13, 2022

    Effective January 14, 2022, the USPS will suspend international mail acceptance to Hong Kong where transportation is unavailable due to widespread cancellation and restrictions in the area. Customers are asked to refrain from mailing items addressed to Hong Kong, until further notice. This service disruption affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items. Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail. Please expect delays to Hong Kong until further notice

  • Malaysia - January 6, 2022

    Malaysian Post has updated on areas currently still affected by flooding. As result, may be delays to mail operations and delivery of postal items in the following postcode areas: 43100-43199, 28500-25899, 26600-26689, 85000-85300, 81600, 85100, 84900 and 84600. An update will be provided once it becomes available.

  • France - January 6, 2022

    La Poste of France has informed that Government COVID special measures are in place from 3rd January 2022 which include social distancing and remote working. La Poste will operate within imposed measures and as result, may have impact on operations and unable to comply with delivery standards on all mail types.

  • Thailand - December 30, 2021

    Thailand Post has updated that the flood waters in ALL postcode areas have subsided, meaning that mail operations and delivery of postal items are now back to normal in all areas including the following postcode areas that were previously affected by flooding: 10130, 10280, 10290 11xxx, 12xxx, 13xxx, 14xxx, 16xxx 34xxx 40xxx, 44xxx, 45xxx 60xxx, 61xxx, 65xxx, 66xxx 72xxx, 73xxx, 76xxx 80xxx, 86xxx

  • Malaysia - December 27, 2021

    Malaysian Post has informed that the country is experiencing heavy rains and extensive flooding with the postal network severely affected and some post offices are closed. Certain roads are inaccessible, hence causing delays in the delivery of all mail types. Since 19th December, the areas affected are in the following postcode ranges: 25xxx – 28xxx; 40xxx – 43xxx; 45xxx; 471xx; 63000; and 64000. The localities affected, are as follows: Kuantan; Pekan; Gambang; Maran; Jengka; Padang Tengku; Raub; Bentong; Karak; Genting Highlands; Lanchang; Temerloh; Shah Alam; Kota Kemuning; Puncak Alam; Klang; Pelabuhan Klang; Bestari Jaya; Jeram; Kuala Selangor; Balakong; Bt 9 Cheras; Puchong; Dengkil; and Nilai.

  • Philippines - December 20, 2021

    Philippines Post has informed that Typhoon Odette has affected certain parts of Visayas and Mindanao. Some roads are not currently passable due to landslides and floods. Delays are therefore to be expected in areas with the following postcodes: 5400,5402,5404-5408,5413-5414,5417, 4503-4504, 5600-5601,5603-5604,5606,5608-5615, 5701-5702,5704-5708,5710-5717, 5800-5807,5810-5812,5815-5816, 5044-5046, 5000-5004,5006-5010,5012-5014,5016-5019,5021,5023,5026-5027,5031,5034-5036,5038-5039,5041-5043, 6100-6116,6119-6122,6124-6127,6129-6133, 6809, 6822, 8700-8702,8704,8706,8708-8709,8711,8723, 9100, 9103, 9000, 9008, 9011, 9014, 9203, 9205, 9209, 7203, 7207, 7209, 8800, 8804, 9407, 9409, 8601-8607, 8609-8611, 8600, 8501-8507, 8509-8513, 8400,8402-8406, 8408-8410, 8414, 8416-8424, 8427 8301-8302,8306, 8308-8310, 8312-8316, 8318 9222, 9310, 9708, 9715, 9628.

  • Liechtenstein - December 20, 2021

    Liechtenstein Post has updated that the special measures implemented as a result of COVID-19 (i.e. staggered deliveries in different postcode areas) will be lifted from 27 December 2021. Deliveries throughout Liechtenstein will take place as normal on a daily basis from 27th December as result.

  • Spain - December 17, 2021

    Spanish Post has updated that the technical issue with Spanish Customs has been resolved and customs clearances for items destined for mainland Spain and Balearics Island has returned to normal. However, the issue persists for items destined for the Canary Island (postal code 35XXX, 38XXX), Ceuta (51XXX) and Melilla (52XXX). Therefore, some delays are expected in the customs clearance for these destinations Correos Post will provide further update about the resolution.

  • Latvia - December 17, 2021

    Latvian Post has updated that the heavy snowfall in Latvia has ended, and the situation is back to normal as of 14 December 2021.

  • Honduras - December 17, 2021

    The entire territory of Honduras continues to be subject to restrictions and to a curfew between 21.00 and 05.00 until further notice. In order to minimize human contact and protect its workers, Honducor have reduced its workforce across the logistics chain (from labelling to delivery) to 50%. This will have a significant impact on the quality of sorting and delivery of inbound items, and delays are to be expected in the processing of international accounts and inquiries as well as in the customs clearance of inbound and outbound items, hence will not meet quality standards with Force Majeure remaining in place.

  • Canada - December 17, 2021

    Canada Post has stated that a state of emergency has been declared for the province of British Columbia, due to adverse weather conditions including flooding, rockslides and mudslides. Many roads, rail lines and bridges have been damaged, and authorities are still assessing the damage and the work needed to reopen roads. At this time, there is no way to travel through British Columbia on land (by highway or rail), and this restriction has a serious impact on Canada Post's ability to carry certain mail and parcel items into and out of the province. As result, service delivery for all mail types have been impacted, and a situation of force majeure has been declared until circumstances return to normal.

  • Austria - December 17, 2021

    Austria Post has informed that the Post is currently handling a massive volume of parcels from the past 2 weeks. As result, there is a backlog from processing over the weekend which is likely to lead to a delay of up to 3 days. Distribution and delivery will work through next weekend to handle the backlog and the Post intend to return to regular operation over the course of next week before Christmas. We will provide further update when available from the Post.

  • Poland - December 6, 2021

    Polish Post has updated that the situation has not improved with service quality as restrictions remains for operations and delivery staff. The processing and delivery of all mail types continue to be affected and the Post is unable to guarantee meeting delivery standards.

  • Morocco - December 6, 2021

    Morocco’s post advises that authorities have suspended international flights through Dec. 13 to limit spread of COVID-19. This is expected to result in delays in collection, transport and delivery of inbound and outbound mail.

  • Latvia - December 3, 2021

    Latvian Post has informed that heavy snow throughout Latvia since 2 December has led to delayed deliveries due to poor road conditions. A red warning has been issued in the Riga area. As result, transport and delivery operations in Latvia for all mail types are disrupted, leading to likely delays.

  • Guadeloupe & Martinique - December 3, 2021

    La Post of France has informed that lockdown and curfew have been implemented in both Martinique and Guadeloupe. La Post will have to comply with restrictions, so mail collection and delivery is no longer possible during this period, as result delivery delay is to be expected.

  • Spain - December 1, 2021

    Spanish Post has informed that due to technical issues with the system which exchanges information with Spanish Customs, customs clearance procedures cannot be performed since 26th November. As result, some delays are expected in those items received since that date. The Post is working to rectify the system issue and will provide an update when resolved. To avoid items being held at customs, please ensure you’re providing complete and accurate electronic customs data and customs documentation (CN22/23). Provision of the recipient’s mobile phone number (including country code and/or recipient email address) in electronic data is also recommended to assist in timely delivery of items. It’s particularly important to provide the Spanish address in the correct format

  • Slovakia - December 1, 2021

    Slovakia Post advises that the government has implemented strict lockdown measures throughout the country. In addition, a 90-day national state of emergency took effect Nov. 25 as well as a two-week curfew. The government is expected to announce further measures after Dec. 9. Postal services will continue in line with public health measures and other restrictions but will be operating with a reduced workforce. Processing and delivery of all types of inbound and outbound mail will be affected and the post is unable to guarantee compliance with agreed standards.

  • New Zealand - December 1, 2021

    New Zealand Post has advised that they are experiencing significant delays processing and delivering items. They have stated that this applies to items from all destinations, not solely the UK.

  • Liechtenstein - November 29, 2021

    Liechtenstein Post has informed that due to the fourth wave of COVID-19 infections, it is to introduce staggered home deliveries of letter-post items from 29 November 2021, likely until 23 December 2021, subject to review.Letter-post items for postcode areas 9490, 9494 to 9498 will be delivered on Mondays, Wednesdays and Fridays; for the other postcode areas, deliveries will be made on Tuesdays, Thursdays and Saturdays.As result, delivery delays are to be expected until normal operation resumes.

  • Canada - November 19, 2021

    Per Canada Post - The flooding and landslides that have occurred in British Columbia have been devastating. Many roads, rail lines and bridges have been damaged, and authorities are still assessing the damage and the work needed to reopen roads. At this time, there is no way to travel through British Columbia on land (by highway or rail), and this restriction has a serious impact on our ability to carry certain mail and parcel items into and out of the province. We have initiated contingencies to fly items of various services such as Lettermail™ (regular and oversized), Xpresspost™ and Priority™ into and out of B.C. These items are being delivered within the province where it is safe to do so and where there is road access, but customers may experience delays. At this time, Canada Post Neighbourhood Mail™, Publications Mail™, Regular Parcel™ and Expedited Parcel™ items are not moving into or out of British Columbia as options are extremely limited. These items and all other mail remain secure, and we are considering contingencies to deliver them as soon and as safely as possible. Items inducted from Friday, November 12, may be affected. We are applying force majeure scans to help notify customers of the delays on all barcoded items that are impacted. When roads start to reopen, we expect traffic to be slow due to the limited roads available, potential lane reductions along the way and the volume of vehicles. Thank you for your patience as we continue to focus on recovery efforts.

  • Barbados - November 19, 2021

    Barbados Post has updated that due to the spike in the number of infections of COVID-19, the Government of Barbados has re-imposed a night curfew from 15 November to 13 December 2021. As result, service delivery for all mail types have been impacted, and a situation of force majeure has been declared until circumstances return to normal.

  • Thailand - November 16, 2021

    Thailand Post has updated that the flood waters in the following postcode areas have subsided, meaning that mail operations and delivery of postal items are now back to normal: 18xxx, 23xxx, 25xxx, 30xxx, 36xxx. However, the following postcode areas are still affected by the flooding with likely delivery delays to: 10130, 10280, 10290 11xxx, 12xxx, 13xxx, 14xxx, 16xxx 34xxx 40xxx, 44xxx, 45xxx 60xxx, 61xxx, 65xxx, 66xxx 72xxx, 73xxx, 76xxx 80xxx, 86xxx Thai Post will provide an update when situation returns to normal.

  • New Caledonia - November 16, 2021

    New Caledonian Post has updated their Lock Down delivery arrangement that from 15 November 2021 onwards, letter-post, parcel-post items requiring the addressee's signature will again be delivered against the addressee's signature, with identity checking where required. However, Lockdown is still in place, so delivery delay may still be observed.

  • Jamaica - November 8, 2021

    Jamaica Post advises that the government has extended a national curfew until Dec. 10. Revised working shifts/hours will continue to apply across the postal network, affecting sorting operations, mail delivery and dispatch of mail vans, as well as the timely provision of electronic messaging updates and responses to online customer inquiries. A previously announced force majeure continues, with an impact on quality of service for all types of mail.

  • New Zealand - November 1, 2021

    It seems that New Zealand is now experiencing similar problems as Australia with many businesses in Auckland closed. New Zealand Post has taken a similar approach to Australia Post in capping parcel collections because of stage 3 lockdowns.

  • Australia - November 1, 2021

    The situation in Australia is slightly getting better given the restrictions have lessened in Victoria and we understand there is more constant collection in both Melbourne and Sydney by Australia Post. Cases are still high and outbreaks are not as widespread but when they do occur, they still cause delays at processing centers. The Prime Minister announced this week that starting November 1st, Australians will be able to leave the country and return without applying for an exemption, we are hoping this will open more options for freight into Australia. The estimated delay for delivery in Australia can be up to 9 days.

  • Latvia - October 27, 2021

    Latvia Post advises that the government has declared a national lockdown as COVID-19 cases increase in the nation. The lockdown is from Oct. 21 until Nov. 14 and could be extended. As a result, there may be an impact on processing and delivery of all mail, including inbound and outbound letters, parcels and express mail service items, with quality of service being affected.

  • Sudan - October 25, 2021

    The Postal Service™ has temporarily suspended international mail acceptance to Sudan due to service impacts related to the COVID-19 pandemic.

  • Croatia - October 25, 2021

    Croatian Post has updated that it has successfully relocated the post offices that were damaged in the earthquake, and these relocated offices are now fully operational. Normal quality of service and regular schedules, have been restored.

  • Thailand - October 20, 2021

    Thailand Post advises that mail operations and delivery of postal items are now back to normal in the following postcode areas: 15xxx, 21xxx, 24xxx, 32xxx, 33xxx, 34xxx, 35xxx, 37xxx, 42xxx, 62xxx, 63xxx, 64xxx and 67xxx. However, the following postcode areas are still affected by the flooding, which may cause delays in mail operations and delivery of postal items: 10130, 11xxx, 12xxx, 13xxx, 14xxx, 16xxx, 18xxx, 23xxx, 25xxx, 30xxx, 36xxx, 40xxx, 44xxx, 60xxx, 61xxx, 65xxx, 66xxx, 72xxx and 73xxx.

  • Sierra Leone - October 20, 2021

    The Postal Service™ has temporarily suspended international mail acceptance to Sierra Leone due to service impacts related to the COVID-19 pandemic.

  • Liberia - October 20, 2021

    The Postal Service™ has temporarily suspended international mail acceptance to Liberia due to service impacts related to the COVID-19 pandemic.

  • Hong Kong - October 20, 2021

    Hongkong Post advises that its mail processing (both inward and outward) and the delivery of inward mail was further interrupted by Typhoon Kompasu as of Oct. 12. Quality of service for all types of mail services is affected, and it is expected that the impact will last for a few days before the backlog can be cleared.

  • Chad - October 20, 2021

    The Postal Service™ has temporarily suspended international mail acceptance to Chad due to service impacts related to the COVID-19 pandemic.

  • Central African Republic - October 20, 2021

    The Postal Service™ has temporarily suspended international mail acceptance to Central African Republic due to service impacts related to the COVID-19 pandemic.

  • Hong Kong - October 11, 2021

    Hong Kong Post has informed that the passage of typhoon Lionrock on 9 October 2021 has had an impact on quality of service for all mail types. Operations are gradually resuming, but the impact of the typhoon is expected to last at least one day following the lifting of the typhoon warnings, while the accumulated backlog is cleared.

  • Belgium - October 11, 2021

    Belgium Post advises that postal services have largely returned to normal following the flooding caused by heavy rain in July. Delays may still occur due to detours to avoid damaged roads and bridges, but the impact on delivery performance is limited. The most severely affected postcode areas are as follows: 4020, 4030, 4031, 4032, 4050, 4051, 4130, 4140, 4170, 4180, 4190, 4520, 4700, 4780, 4790, 4800, 4801, 4820, 4821, 4830, 4831, 4834, 4837, 4845, 4860, 4861, 4870, 4877, 4910, 4970, 4980, 5580, 5640, 5650, 5670, 6900, 6940, 6980, 6987 and 6990. Six post offices remain closed for security reasons. However, all other affected post offices have now reopened, albeit with temporary solutions in certain cases.

  • Sri Lanka - October 7, 2021

    Sri Lanka Post advises that the government has temporarily lifted the national lockdown, with effect from 1 October 2021. However, government-imposed restrictions and guidelines will continue to have an impact on delivery standards for all categories of mail. Therefore, the Department of Posts is unable to guarantee compliance with the agreed delivery standards for all mail categories.

  • New Zealand - October 7, 2021

    New Zealand Post has updated that Auckland, where the main postal hub is located, remains in Alert Level 3 of the Covid-19 pandemic plan while the rest of New Zealand is in Alert Level 2. Alert Level 3, is effectively almost full lockdown status for postal operations, hence continue to significantly affect processing and delivery as result.

  • Macao - October 7, 2021

    Macao Post has advised that, in order to minimalize the threat of COVID-19, the Macao Special Administrative Region has announced that civil servants will not be required to work from October 5 -7, 2021. As a result, postal services will be suspended during this period.

  • Israel - October 7, 2021

    Israeli Post has updated that the Health restrictions affecting service standards remain in place and will continue to affect the processing and delivery of all mail types until further notice.

  • French Polynesia - October 7, 2021

    French Polynesia’s post advises that the countrywide lockdown has ended as of Sept. 26.

  • Fiji - October 7, 2021

    Fiji Post has updated that disruptions to Air traffic remains. Current cargo flights are once a week flight via New Zealand or Australia. Also, delivery to other Islands are by Sea only as still no flights. Hence, the collection and deliveries for all international mail types continue to be disrupted.

  • Thailand - October 1, 2021

    Thailand Post advises that as a result of Tropical Depression Dianmu, there have been flash floods in many areas of the northern, north-eastern and central parts of Thailand, resulting in some delays in postal operations and transportation, and the delivery of letter-post, parcel-post and EMS items in the following postcode areas: 13xxx, 14xxx, 15xxx, 16xxx, 21xxx, 24xxx, 25xxx, 30xxx, 32xxx, 33xxx, 34xxx, 36xxx, 37xxx, 40xxx, 42xxx, 60xxx, 61xxx, 62xxx, 63xxx, 64xxx, 65xxx, 66xxx, 67xxx, 72xxx.

  • Barbados - October 1, 2021

    Barbados’ post advises that the government has instituted a nightly curfew from Sept. 26 to Oct. 8. Service delivery standards cannot be guaranteed, and a case of force majeure has been declared until the situation returns to normal. In addition, the postal express service (EMS) will not be operating from Sept. 27 to Oct. 3.

  • Australia - October 1, 2021

    Australian Post has updated that a further COVID case has been detected at the Melbourne Office of Exchange overnight. Mail operation is currently disrupted due to the measures imposed by the government to prevent the spread of COVID-19. As a result, operations for all inbound mail via Melbourne during this period will be affected, while the Offices of Exchange in Brisbane and Sydney continue to process mail items at this time, subject to previously announced COVID restrictions.

  • Macao - September 29, 2021

    Macao Post advises that the Macao Special Administrative Region has entered a state of immediate prevention, effective Sept. 25, owing to the high risk of a local COVID-19 outbreak. Certain districts and locations in Macao are locked down, with people living or staying in those areas required to undergo testing. This will affect the delivery of letter-post, parcel-post and EMS items until further notice.

  • Luxembourg - September 29, 2021

    Post Luxembourg has advised that mail services have now returned to normal following the recent flooding.

  • Jamaica - September 29, 2021

    Jamaica Post advises that the government has extended the national curfew until Oct. 28. Revised working shifts/hours will continue to apply across the entire postal network, affecting sorting operations, mail delivery and the dispatch of mail vans, as well as the timely provision of EDI messaging updates and responses to online customer inquiries. The force majeure situation continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and EMS items.

  • Rwanda - September 27, 2021

    Rwanda Post has advised that the measures to limit the spread of COVID-19 have been lifted, and that postal services have returned to normal.

  • Germany - September 27, 2021

    Deutsche Post of Germany has updated that postal services have largely returned to normal following the flooding in July. Delays may still occur owing to detours to avoid damaged roads and bridges, but the impact on delivery performance is minimal.

  • Philippines - September 21, 2021

    Philippines’ post advises that the government has imposed targeted lockdown measures in certain areas of the country. As a result, potential delays should be expected in the processing, transport and/or delivery of inbound postal items throughout the Philippines.

  • Jamaica - September 10, 2021

    Jamaica Post advises that the government has extended a national curfew until Sept.17. Revised working shifts/hours will continue to apply across the postal network, affecting sorting operations, mail delivery and dispatch of mail vans, as well as timely electronic messaging updates and responses to online customer inquiries. A force majeure continues with an impact on quality of service for all types of mail.

  • French Polynesia - September 10, 2021

    French Polynesia’s post advises that a countrywide lockdown has been extended until Sept. 20. Mail processing and delivery operations are continuing, with slight delays.

  • New Caledonia - September 8, 2021

    New Caledonian Post has informed that a strict lockdown has been declared in New Caledonia from 7th September 2021 in order to limit the spread of the COVID-19 virus. As a result, for the duration of the lockdown, movement will be restricted, and transport services will be limited. This will affect the processing and delivery of postal items. For all postal items requiring a signature upon delivery, the signature of the addressee will be replaced by that of the postman/woman instead of the recipient until further notice.

  • Sri Lanka - September 3, 2021

    Sri Lankan Post has updated that the Government of Sri Lanka has extended the national lockdown until 6 September 2021. The processing and delivery of items will be heavily impacted. Hence, cannot guarantee to meet delivery standard until further notice.

  • Jamaica - September 3, 2021

    Jamaica Post has updated that the Government of Jamaica has extended the national curfew until 17th September 2021. Delays for all mail types are to be expected until restrictions are eased.