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  • Rwanda - July 30, 2021

    Rwanda’s post advises that in order to reinforce the measures aimed at combating the spread of COVID-19, the government has extended the lockdown declared in the capital, Kigali, and in eight other districts (Burera, Gicumbi, Kamonyi, Musanze, Nyagatare, Rubavu, Rwamagana and Rutsiro), until July 31, 2021. A travel ban is in place between Kigali and other provinces, as well as between other districts. This decision will remain in force until July 31, 2021, and in certain areas until Aug. 10, 2021. The post’s operational performance in Kigali and the other affected districts will be severely impacted by these measures, since they limit its processing and delivery resources and affect its capacity in terms of volume and quality of service.

  • Luxembourg - July 26, 2021

    Luxembourg Post advises that there are disruptions to service in parts of the country due to flooding that has affected transportation and led to some evacuations. Postcode areas affected are: 10xx, 29xx, 58xx, 59xx, 64xx, 65xx, 66xx, 67xx, 68xx, 74xx, 75xx and 94xx.

  • Germany - July 21, 2021

    Germany’s post advises that exceptionally heavy rain has caused extreme flooding, mainly in the west of the country. This has led to destruction, disruption or closure of regional and national roads, including motorways. The post’s infrastructure has likewise suffered damage. Consequently, postal services in large areas of western Germany are currently interrupted. The postcode areas most severely affected are 42XXX, 44XXX, 45XXX, 50XXX, 52XXX, 53XXX, 54XXX, 56XXX, 58XXX and 95XXX. Inbound and outbound international services are in general operating as normal, but exchanges of dispatches by road with neighboring countries to the west of Germany may be affected by road closures.

  • Belgium - July 21, 2021

    Belgium Post advises there are disruptions to postal services in the southern part of the country due to extreme flooding that has closed the railway network and numerous roads in the region. Inbound and outbound services (both domestic and international) are operating as normal in the rest of the country.

  • Australia - July 21, 2021

    Australian Post has updated that daily operations are being affected by government COVID measures which include lockdowns, state border closures, restrictions on movement, self-isolation and limitations on air and other transport services. As result, it is affecting the processing and delivery of all mail items. Specifically, there are border closures and strict lockdowns in two major states, Victoria and New South Wales, where the processing and delivery of mail items is being significantly impacted.

  • Thailand - July 14, 2021

    Thailand Post has updated that as a result of a significant number of new COVID-19 infections detected in Thailand, the Government of Thailand has extended the nationwide state of emergency until 30 September 2021. The wide-ranging restrictions in force include a curfew (21.00 to 4.00) in 10 provinces (Bangkok, Nakhon Pathom, Nonthaburi, Pathum Thani, Samut Prakan, Samut Sakhon, Songkhla, Narathiwat, Pattani and Yala), limits on opening hours for some venues. Thailand Post will continue to provide postal services but will be operating with a reduced workforce and in line with the new restrictions and safety guidelines. As a result, Thailand Post can no longer guarantee to meet delivery standards until further notice.

  • Samoa - July 9, 2021

    Samoa’s post advises that the government has extended a state of emergency until Aug. 2.

  • Indonesia - July 9, 2021

    Indonesia’s post advises that the Jakarta office of exchange is upgrading to IPS version 2020. This will result in delays in electronic advance data transmissions between July 8-10.

  • Thailand - July 6, 2021

    Thailand Post advises that, following a number of confirmed cases of COVID-19 among the Thailand Post workforce, post offices in various parts of the country have been temporarily closed in accordance with government measures. During this period, Thailand Post will continue to provide postal services, and will work with local authorities to manage the situation and make necessary adjustments to ensure the delivery and processing of inbound and outbound mail. However, with a reduced workforce, Thailand Post is unable to guarantee compliance with the agreed standards.

  • Panama - July 6, 2021

    Panama’s post advises that post offices, mail processing centers (domestic and international) and the air trans-shipment office at Tocúmen International Airport are operating under normal working hours and the biosafety measures established by the Ministry of Health of Panama. Panama’s post is able to continue to receive inbound mail destined for Panama. The following are the only International Mail Processing Centers (offices of exchange) to be used for the various categories of mail destined for Panama: • PAPTYA: Postal Centre – LC/AO items (air and S.A.L.) • PAPTYB: Postal parcels (air and S.A.L.) • PAPTYD: EMS items Panama’s post is unable to guarantee service standards for inbound and outbound mail, and the situation of force majeure for all categories of mail items will continue to apply.

  • New Zealand - July 6, 2021

    New Zealand Post advises that the government has lowered its COVID-19 alert level in the Wellington region. It had been increased for a time due to a case of COVID-19.

  • Mauritius - July 6, 2021

    Mauritius Post advises that the government has announced the easing of COVID-related restrictions effective July 1, subject to strict adherence to sanitary protocols and measures. Beginning July 15, Mauritius will gradually open its international borders. However, COVID-19 continues to have a direct impact on international inbound and outbound mail to and from Mauritius. Therefore, the provisions set out in previous messages and the situation of force majeure previously declared for all inbound and outbound international letter-post, parcel-post and EMS items continue to apply.

  • Lithuania - July 1, 2021

    Lithuania Post advises that the government has ended a national lockdown with some safety measures remaining in place to limit further spread of COVID-19. A force majeure will no longer apply as of July 1.

  • New Zealand - June 29, 2021

    New Zealand Post advises that the government raised the alert level in Wellington through June 27 due to a confirmed case of COVID-19. Measures taken include staff working from home, social distancing and reduced shift sizes. This will impact the post’s operational performance in the Wellington region, placing constraints on capacity and service performance capability.

  • Nepal - June 29, 2021

    Nepal Post advises that the government has lifted suspension of some international flights, subject to government-mandated conditions. Domestic flights will resume July 1. Lockdown measures have been relaxed. Other public transport remains suspended until further notice. These measures may result in delays in mail collection, transportation and delivery. The post remains unable to accept outbound mail to countries other than India.

  • Australia - June 29, 2021

    Australia Post advises of new restrictions in place to minimize the spread of COVID-19. The post is experiencing disruptions to its daily operations due to emergency measures imposed by the government. These measures, which include lockdowns, state border closures, restrictions on movement and self-isolation for affected individuals, have caused disruptions with airlines and other transportation providers. The restrictions are having a direct impact on service quality for inbound international letter post services. Australia Post is therefore declaring a force majeure event for all inbound international letter post services effective June 28.

  • Sri Lanka - June 18, 2021

    Sri Lanka’s post advises that, due to the rapid spread of COVID-19, the government has extended the current strict island-wide travel restrictions until June 21. The post will continue to operate under the current restrictions and safety guidelines. Sri Lanka’s post is therefore unable to guarantee compliance with the agreed delivery standards for all mail categories.

  • Spain - June 18, 2021

    Spain’s post advises that, thanks to improvements in terms of transport capacity, and the resumption of flights from and to Spain, certain destinations for which acceptance was closed have been reopened. Therefore, Spain’s post is currently able to send mail (letter-post, parcel-post and EMS items) to a majority of countries with which routes are open. Nevertheless, Spain Post cannot accept letter-post and parcel-post items for those destinations to which it has no transport capacity. The acceptance of mail remains closed for several destinations, including the U.S. Virgin Islands and American Samoa. In view of the current situation in the country and continuing capacity and frequency problems in relation to international flights, Spain’s post warns that operations may continue to be impacted. Consequently, it remains unable, until further notice, to guarantee quality of service for all types of inbound and outbound mail (letter-post, parcel-post and EMS items) and to comply with delivery standards for items with signature under UPU regulations or bilateral or multilateral agreements signed with other designated postal operators.

  • Slovenia - June 18, 2021

    Slovenia’s post advises that the lockdown previously announced has ended effective June 15. Since the risk of spreading COVID-19 remains, most of the preventive measures will be maintained, and Slovenia’s post will continue to provide postal services in line with national public health guidelines and restrictions. The acceptance of outbound mail items (letter post, parcel post and EMS) for some destinations remains subject to transport availability. Slovenia’s post is declaring the situation of force majeure to be at an end.

  • Guatemala - June 18, 2021

    Guatemala’s post advises that services in the eastern and northeastern regions of the country, which were disrupted due to Storm Eta, are in the process of being restored. It is hoped that all services will have resumed as normal by the end of this month. Inbound and outbound services (both domestic and international) in the rest of the country are operating as normal.

  • New Zealand - June 2, 2021

    New Zealand Post advises that heavy rain in South Island has caused floods and landslides that have closed roads and damaged or destroyed bridges. A state of emergency has been declared for the Canterbury region. Landslides and floodwaters are expected to continue to disrupt road transport and travel. Delivery operations are suspended in all areas under the state of emergency or where conditions are deemed unsafe by authorities. Transport, processing and delivery operations for the entire South Island (postcodes 7000 to 9999) are likely to be disrupted and the post has declared a force majeure.

  • Malaysia - June 2, 2021

    Post Malaysia have advised that, in response to a significant number of new infections, the Malaysian Government has both extended and reinforced its measures to minimise the spread of COVID-19 from 28 May 2021. During this period, Post Malaysia will continue to provide postal services, operating with a reduced workforce and in line with the new restrictions and safety guidelines. The processing and delivery of all types of inbound and outbound mail (letters and parcels) will continue to be affected, and Post Malaysia is unable to guarantee compliance with the agreed standards. Previously declared force majeure continues to apply until further notice.

  • Lithuania - June 2, 2021

    Lithuania Post advises that the government has extended a national lockdown until June 30 to control the spread of COVID-19. Postal services will continue to operate subject to certain restrictions. Processing and delivery of all types of inbound and outbound mail will continue to be affected and the post is unable to guarantee compliance with the usual delivery standards. A force majeure will continue.

  • Australia - June 2, 2021

    Australia Post advises that inbound letter-post items are no longer being affected by the COVID-19 pandemic. However, it is still experiencing issues with other categories of inbound items and all categories of outbound mail.

  • Thailand - May 27, 2021

    Thailand’s post advises that cases of COVID-19 have been confirmed among operating staff handling inbound letter-post items at the Laksi mail processing center. Quarantine and other public health measures have been implemented at the facility, resulting in a reduction in the workforce. Delays are expected in processing, customs clearance and delivery of all inbound letter-post services destined for Thailand. A backlog resulting from the temporary closure of the Suvarnabhumi Office of Exchange has been cleared and operations there have returned to normal.

  • Sri Lanka - May 27, 2021

    Sri Lanka’s post advises that due to spread of COVID-19 strict island-wide travel restrictions have been imposed by the government, effective until June 7. Delivery of all inbound mail will be suspended during this period. The country’s international airports remain open to cargo flights, and all inbound mail will be transported to the Colombo office of exchange under special arrangements, but processing and delivery will be suspended. Outbound mail transport will also be affected.

  • Slovenia - May 27, 2021

    Slovenia’s post advises that a government lockdown in response to COVID-19 has been extended by 30 days beginning May 17. The post continues to provide services in line with national public health guidelines and restrictions but is operating with a reduced workforce. Processing and delivery of all types of inbound and outbound mail continues to be affected, and the post is unable to guarantee compliance with agreed standards. Acceptance of outbound mail for some destinations remains subject to transport availability. The force majeure is being extended until further notice.

  • Slovakia - May 27, 2021

    Slovakia’s post advises that a state of emergency has now ended. However, restrictions in terms of service standards and the previously announced force majeure remain in place.

  • Palestine - May 27, 2021

    Palestine’s post advises that due to current events in the Gaza Strip postal operations will be subject to interruptions and delays until calm returns to the region. The post indicates that it will be difficult to provide postal services for the following addresses and postal codes until further notice: Gaza: P840–P899 Khan Younes: P930–P969 Rafah: P970–P999 North Gaza: P800–P839

  • Nepal - May 27, 2021

    Nepal Post advises there could be delays in mail collection, transportation and delivery because of the suspension of international flights through May 31 and a partial lockdown through May 27. The post is unable to accept outbound mail to countries other than India until passenger flights normally used to transport mail are resumed.

  • Mali - May 27, 2021

    Mali’s post advises that the five-day general strike called by the National Workers’ Union of Mali beginning May 24, which affected the entire country, was suspended on May 25. As of May 26, postal services for inbound and outbound items (letters, parcels and EMS) have resumed as normal throughout the country.

  • Fiji - May 27, 2021

    Fiji’s post advises that it is experiencing significant disruption in daily operations because of the coronavirus pandemic. This includes collection and deliveries for all international mail categories and services.

  • Slovakia - May 19, 2021

    Slovakia Post has updated us that the Slovakian Government have ended the general lockdown. However, the processing and delivery of all mail types will continue to be affected by the existing restrictions on service standards, with Force Majeure remaining in place until further notice.

  • Mali - May 19, 2021

    Mali Post has informed that the National Workers’ Union of Mali (UNTM) has called a strike from 17 to 20 May 2021. The strike will affect the entire country disrupting mail operations for all mail types during this period.

  • Greece - May 19, 2021

    Hellenic Post of Greece has advised that the national lockdown ended on 14 May. Normal postal operations have resumed with some preventive measures, such as social distancing, remaining in place.

  • Thailand - May 17, 2021

    Public health measures and restrictions in place are affecting postal operations and the previously declared state of emergency and Force majeure remain in place for the country with continued disruption to processing and delivery.

  • Slovenia - May 17, 2021

    The Slovenian Government has extended the general lockdown in place throughout Slovenia by a further 30 days, from 17 May. The processing and delivery of all mail types will continue to be affected, and the force majeure situation remains in place until further notice.

  • Vietnam - May 12, 2021

    Vietnam’s post advises that due to a significant number of new COVID-19 infections detected in Vietnam as of April 15, the government has both extended and reinforced measures to minimize the spread of COVID-19. During this period, Vietnam’s post will continue to provide postal services, but will be operating with a reduced workforce and in line with the new restrictions and safety guidelines. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and the post is unable to guarantee compliance with the agreed standards. Therefore, the situation of force majeure previously declared continues to apply until further notice.

  • Samoa - May 12, 2021

    The Government of Samoa has extended the state of emergency until 15 June 2021. There is still only one cargo flight per week in which Samoa Post can send outbound mail and receive inbound mail. Furthermore, all inbound mail is subject to a three-days quarantine before being processed and delivered. As a result, Samoa Post has advised that delays are to be expected.

  • Nepal - May 12, 2021

    Nepal Post has advised the Nepalese Government has extended the lockdown in the Kathmandu Valley until 27 May 2021. Inbound international flights have been suspended until 14 May 2021. A partial lockdown is already in place throughout the country, and all public transportation and domestic flights are suspended. As result of these measures, collection and delivery delay are likely for all mail types during this period.

  • Israel - May 12, 2021

    Israeli Post has advised interruptions and delays in the distribution and collection of all mail types may be experienced as a result of the security situation in the south and centre of the country.

  • Colombia - May 12, 2021

    Colombia’s post advises that, as an essential service, the Colombian postal service is exempt from the restrictions on movement. It is continuing to provide domestic and international services in line with the latest developments regarding COVID-19. In addition, the previously communicated measures affecting operations will remain in place, and will continue to cause significant delays to all inbound and outbound international letter-post, parcel-post and EMS services. Due to the continuation of force majeure, the cancellation of international flights, the closure of borders, and the internal measures taken by countries and their designated operators, Colombia’s post is unable to send letter-post, parcel-post and EMS items to various member countries. The multiple protests throughout the country since April 28 are presenting challenges in terms of mail collection and delivery, given the road closures and vandalism, requiring protection of employees and postal infrastructure. This is leading to operational and last-mile delivery delays.

  • Jamaica - May 10, 2021

    Jamaica’s post advises that the government has extended its national curfew until June 3. Revised working shifts/hours will continue to apply across the entire postal network, affecting sorting operations, mail delivery, messaging updates and responses to online customer inquiries. The force majeure situation previously announced continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and EMS items. Jamaica’s post will provide further updates once the situation has returned to normal.

  • Hungary - May 10, 2021

    Magyar Posta has advised the state of emergency, declared by the Hungarian Post last year, has ended.

  • Thailand - May 6, 2021

    Thailand Post advises that the Suvarnabhumi Office of Exchange has reopened and normal operations have resumed.

  • Nepal - May 6, 2021

    The Nepalese Government has suspended all inbound flights with effect from 6 to 14 May 2021. All domestic flights and public transport have already been suspended from 3 May 2021 as part of the partial lockdown implemented from 29 April 2021 for a period of two weeks. As result of these measures, collection and delivery delays are likely for all mail types.

  • Mauritius - May 6, 2021

    Mauritius Post advises that all postal activities resumed as of April 12, but the sending of outgoing mail and receiving of incoming mail continues to be affected due to border closures and limited flights. Therefore, the restrictions regarding service standards and the application of force majeure established in previous messages remain unchanged.

  • Madagascar - May 6, 2021

    Madagascar’s post advises that the government has introduced new restrictions and closed access to certain regions of the country effective May 3 to 16. Cargo flights will continue to operate, as well as the postal services that depend on them. Under these circumstances, Madagascar’s post is currently unable to guarantee quality of service for inbound and outbound mail (letter-post, parcel-post and EMS items), or to meet standards for export and delivery of EMS items. While delays are to be expected, mail will continue to be delivered.

  • France - May 6, 2021

    La Poste has updated us that the Government has extended the lockdown to 19 May 2021 (subject to review). As a result of the COVID-19 measures and higher absenteeism, delivery standards cannot be guaranteed for all mail types.

  • Croatia - May 6, 2021

    Croatia’s post reports that after an earthquake, a lot of seismic activity has been observed in the affected area. Post offices 44000 Sisak and 44010 Sisak-Caprag are closed, but to ensure continuity of service to customers, activities have been moved to the following post offices: 44103 Sisak, 44104 Sisak and 44105 Sisak. Postal workers who had been assigned to the now closed post offices have been reassigned to other post offices to ensure continuity of service.

  • Bermuda - May 6, 2021

    Bermuda’s post advises that staff at Bermuda’s office of exchange have been asked to self-quarantine until advised by local health authorities to return to work. This is having a direct impact on service quality and operations. Therefore, the post is declaring a situation of force majeure due to COVID-19 and, in particular, the inability to pick up international mail from the airport, and to transport, process and deliver mail locally.

  • Lithuania - May 3, 2021

    Lithuania’s post advises that the government has extended its full-country lockdown until May 31 in order to control the spread of the coronavirus. While the lockdown remains in place, postal services will continue to operate under certain restrictions, including a reduced workforce to minimize physical contact between people. Items normally requiring the addressee’s signature upon delivery can be handed over without signature. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Lithuania’s post is unable to guarantee compliance with the usual delivery standards.

  • India - May 3, 2021

    India Post advises that certain restrictions have been reintroduced in the country as a result of COVID-19. The post continues to accept inbound international mail (letter-post, parcel-post and EMS items); however, due to the limited domestic transport capacity, the declared or otherwise agreed service delivery standards (including delivery times and other quality parameters) cannot be guaranteed.

  • Thailand - April 29, 2021

    Thailand’s post advises that the Suvarnabhumi office of exchange will be closed through May 4 due to several cases of COVID-19 at the facility. Expect delays in processing of all inbound and outbound international mail already accepted or received. Outbound international services to all destinations will be suspended during this period. The exchange office is scheduled to resume operations on May 5.

  • Sri Lanka - April 29, 2021

    Sri Lanka’s post advises that the government has implemented new measures to prevent spread of COVID-19. There are impacts to delivery standards for all categories of mail and the post will not be able to guarantee service standards. All mail sent to Sri Lanka will be processed and delivered in compliance with government restrictions. The office of exchange and all other mail sorting centers are operating with a reduced work force. International airports remain open to limited passenger/cargo flights and outbound mail transport is restricted to a limited number of destinations with available air carriers.

  • Slovakia - April 29, 2021

    Slovakia Post has updated us that the Slovakian Government has extended the general lockdown by a further 30 days, from 29 April 2021 to the end of May. The processing and delivery of all mail types will continue to be affected, with Force Majeure remaining in place until further notice.

  • Nepal - April 29, 2021

    Nepal Post has informed us that the Government has announced a two-week lockdown in the Kathmandu Valley, and cities with high rates of COVID-19 from 29 April 2021. All public transport services are suspended during the lockdown, except for domestic and international flights to and from Kathmandu, in compliance with Government procedures. As a result of these measures, collection and delivery delays are likely for all mail types.

  • French Polynesia - April 29, 2021

    French Polynesia Post has updated that international flights are still limited, with some partial flight resumption due in May. Flights to and from France continue to operate twice per week, and international flights to the Oceania zone remain suspended. As a result, French Polynesia Post is unable to meet quality of service standards for all mail types.

  • Fiji - April 29, 2021

    Fiji’s post advises that most international commercial flights to and from the country have been suspended until further notice due to the coronavirus pandemic. The post is experiencing significant disruption in its daily operations, including collection and deliveries for all international mail categories and services.

  • United Kingdom - January 12, 2021

    Due to resourcing issues, deliveries in areas are likely to be limited. Customers can collect an item for which we've left a 'Something for you' card from the Customer Service Points at one of the offices, office opening times can be checked at royalmail.com/services-near-you. If customers have not been left a ‘Something for you card’, mail will not be available for collection.

  • Spain - January 12, 2021

    Due to snow storms from 7 January 2021, the collection and delivery of mail has been severely affected in all parts of Spain.

  • Morocco - January 12, 2021

    Morocco’s post advises that flooding in several regions of the country has caused delays in mail transportation and delivery.

  • Barbados - January 12, 2021

    Barbados Postal Service advises that the government has imposed a night curfew until Jan. 14 because of a spike in COVID-19 infections. Service delivery standards for letters, parcels and express mail service items have been affected and a situation of force majeure has been declared until the situation returns to normal.

  • Slovakia - January 6, 2021

    Slovakia advises that the government has extended a general lockdown until Jan. 24 in response to a significant number of new COVID-19 infections. There will be impacts to collection and delivery of domestic and international mail.

  • Korea - January 6, 2021

    Korea’s post advises that several cases of COVID-19 have been confirmed among the workforce of the Seoul office of exchange. As staff shortages are expected during the coming weeks, there will be significant delays in processing and delivery of both inbound and outbound mail items

  • Jamaica - January 6, 2021

    Jamaica’s post advises that the government has extended a national curfew until Jan. 15. Revised working shifts/hours will continue to apply across the postal network, affecting sorting operations and mail delivery as well as responses to online customer inquiries. A force majeure situation continues with an impact on quality of service for all types of mail, including inbound and outbound letters, parcels and express mail service items.

  • Chad - January 6, 2021

    Chad’s post advises that a one-week lockdown was implemented Jan. 4 in the capital N’Djamena to limit spread of COVID-19. All inbound and outbound passenger flights there have been suspended during the lockdown.

  • Thailand - January 4, 2021

    Thailand’s post advises that the government has taken special measures to combat increasing COVID-19 cases, including a lockdown of Samut Sakhon province. There is limited access to affected areas and expect delays in handling and delivery for all types of international postal services. Signature upon delivery may also be suspended. Thailand Post is unable to guarantee quality standards for any category of inbound and outbound mail until further notice.

  • South Africa - January 4, 2021

    South African Post Office advises that the government has tightened restrictions through Jan. 15 due to the COVID-19 pandemic. Some business sectors and public facilities have been closed and international trade is limited. The post will continue to dispatch mail to countries if the relevant air carrier is operating. It will also continue to receive mail for delivery in South Africa. It will not be possible to meet delivery standards for all mail classes. The post is again operating under force majeure conditions.

  • Serbia - January 4, 2021

    Serbia’s post advises that a state of emergency in the country has been lifted and sorting and delivery of inbound international postal items has resumed as normal. However, due to lack of transport routes and restrictions in air traffic, outbound postal traffic has not yet been established with all countries.

  • Panama - January 4, 2021

    Panama’s post advises that the government has issued restrictions on movement in two provinces Jan. 4-14 due to an increase in COVID-19 cases. Post offices in Panama and Panama Oeste (West) provinces will remain closed and no inbound or outbound mail will be accepted. Expect delivery delays during this period for inbound mail arriving at Panama’s offices of exchange and destined for post offices in the affected provinces. All other post offices, mail processing centers (domestic and international) and the airport office are operating with reduced working hours. Administrative offices will be closed during this period. There are outbound international mail operations to the United States and the post can receive inbound mail. Service standards for inbound and outbound mail cannot be guaranteed and a situation of force majeure continues.

  • New Zealand - January 4, 2021

    New Zealand Post advises that inbound international mail services are operating normally for the acceptance and delivery of all inbound mail types and classes (letters and parcels).

  • Mongolia - January 4, 2021

    Mongolia’s post advises that the government has introduced additional lockdown measures through Jan. 6 because of increasing COVID-19 cases. There are impacts to air and road transport. The post is accepting all types of mail to a reduced number of destinations, including the United States.

  • Israel - January 4, 2021

    Israel’s post advises that the government has declared a nationwide lockdown through Jan. 11 due to an increasing number of people affected by the COVID-19 pandemic. Postal services will continue to function with restrictions, including closure of delivery points in shops, quarantines in high-risk areas, reduced working hours in post offices, and reduction of the workforce to minimize contacts between people. Items normally requiring the addressee’s signature upon delivery will continue to be handed over without signature. These measures will affect processing and delivery with an impact on quality of service. A force majeure remains in place.

  • Greece - January 4, 2021

    Greece’s post advises that the government has extended a nationwide lockdown through the end of January in response to the COVID-19 pandemic. There will be impacts on collection and delivery of domestic and international mail.

  • El Salvador - January 4, 2021

    El Salvador’s post advises that its international inbound mail services are operating normally. In addition, outbound services have resumed to all countries where possible. Expect delays in processing and delivery of letters due to safety measures. However, the post is taking all possible measures to provide normal services.

  • Vietnam - December 23, 2020

    Vietnam’s post advises that the COVID-19 situation has improved and normal postal services, including delivery of inbound mail items, have resumed.

  • Portugal - December 23, 2020

    Portugal’s post advises that the government has announced a new lockdown through Jan. 7 to combat a resurgence of COVID-19. The post will continue to provide postal services but will operate with a reduced workforce and subject to new restrictions and safety guidelines. Processing and delivery of all types of inbound and outbound mail will continue to be affected, and the post is unable to guarantee compliance with agreed standards. A force majeure situation remains in place until further notice.

  • Poland - December 23, 2020

    Poland’s post advises that international mail acceptance operations are limited to a few airlines at the Warsaw airport. Mail is being accepted to the United States and some other destinations. Postal services to the United Kingdom are suspended until further notice because of interruptions in air and ground transport.

  • Germany - December 23, 2020

    Germany’s post advises that several European countries have imposed transport and travel bans on the United Kingdom due to COVID-19. The post has stopped accepting transit mail to the UK and Ireland.

  • Canada - December 23, 2020

    Canada Post advises that it continues to experience significant disruptions to its activities because of exceptional precautionary measures implemented to protect the health and safety of its employees and Canadians, as well as persistent challenges relating to availability of transport links. Canada is experiencing a second wave of COVID-19 and all provinces remain in a state of emergency. A previously declared force majeure situation for all international letter-post, parcel-post and express mail service items will remain in effect until further notice. Canada Post continues to follow the guidance and safety recommendations issued by the Public Health Agency of Canada, including physical distancing and self-quarantine for affected individuals. These measures have resulted in delays in mail processing, unprecedented levels of absenteeism among operational staff, and temporary facility closures due to COVID-19 outbreaks. It has not been possible to ensure on-time delivery since March 18 and this guarantee remains suspended until further notice.

  • United Kingdom - December 21, 2020

    Due to Covid shutdowns in the United Kingdom, there are disruptions in the transportation of goods/mail into and out of the country, ultimately adversely impacting transit throughout mainland Europe. We are monitoring the situation closely and making adjustments to our routings as needed. Please note that items shipped since last week will incur delays.

  • Slovenia - December 21, 2020

    Slovenia’s post advises that a national lockdown continues because of a significant number of new coronavirus infections. The government has extended a formal declaration of epidemic. As a result, the post is extending its force majeure through Dec. 31.

  • Lithuania - December 21, 2020

    Lithuania’s post advises that the government has tightened its lockdown measures and extended a national quarantine until Jan. 31. Postal services will be operating under certain restrictions, such as limited working hours in post offices and a reduced workforce in order to minimize contact between people. Items normally requiring the addressee’s signature upon delivery will be handed over without signature. Processing and delivery of all types of inbound and outbound mail will be affected, and the post is unable to guarantee compliance with usual delivery standards. Therefore, a force majeure will continue to apply.

  • Brazil - December 21, 2020

    Brazil’s post advises that its case of force majeure due to COVID-19 impacts will end Dec. 31. Beginning Jan. 1, postal operations will be back to normal. The post will still follow safety guidelines. All items normally requiring signature upon delivery will continue to be handed over without signature.

  • Slovakia - December 18, 2020

    Slovakia’s post advises that, in order to combat the resurgence of the COVID-19 pandemic, on Dec. 16, the government announced a new lockdown, which will come into effect on Dec. 19, and last at least until Jan. 10, 2021. The lockdown restrictions introduced throughout Slovakia include the mandatory closure of non-essential shops and certain other services. Slovakia’s post will continue to provide postal services, but will operate with a reduced workforce and subject to the new lockdown restrictions and safety guidelines. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and the post is unable to guarantee compliance with the agreed standards. Therefore, the force majeure situation declared before remains in place until further notice.

  • Samoa - December 18, 2020

    Samoa Post advises that the government has extended the state of emergency until Jan. 16, 2021, and the restrictions detailed before remain unchanged.

  • South Africa - December 14, 2020

    South Africa’s post advises that international inbound postal operations are now running as normal. Outbound services to certain countries have resumed based on availability of flights.

  • Latvia - December 14, 2020

    Latvia’s post advises that the government has extended a state of emergency until at least Jan. 11. A previously declared force majeure is extended until further notice. Postal services will continue to function with restrictions such as reduced working hours in post offices and reduction of the workforce to minimize contact between people. Items normally requiring the addressee’s signature upon delivery will be handed over without signature.

  • Hong Kong - December 14, 2020

    Hongkong Post advises that the government has announced special work arrangements, effective Dec. 1, 2020, in order to limit the spread of the COVID-19 virus. As a result, the processing of all inbound and outbound mail (letter-post, parcel-post and EMS items), as well as the delivery of inbound mail, will be affected until further notice.

  • Netherlands - December 3, 2020

    Netherlands’ post advises that due to a partial lockdown in force to combat COVID-19, it has adapted its operations to ensure continuity of all services provided to customers while protecting the health of postal workers and the general public. Previous restrictions regarding handover procedures will continue to apply and the post may not be able to ensure that inbound and outbound mail standards are met.

  • Jamaica - December 3, 2020

    Jamaica’s post advises that the government has extended a national curfew until Dec. 31. Revised workhours will continue to apply across the postal network, affecting sorting operations, mail delivery and other services. A previously announced force majeure continues to apply with an impact on quality of service for all types of mail.

  • France - December 3, 2020

    La Poste advises that the government has announced a phased easing of lockdown measures through Jan. 20. The post may have to adjust operations of its post offices and processing and distribution centers. Delivery delays are possible and delivery standards cannot be guaranteed. The force majeure will remain in effect.

  • Slovenia - November 20, 2020

    Slovenia’s post advises that the government has extended a formal declaration of a national COVID-19 epidemic for an additional 30 days, until mid-December. Further lockdown restrictions have been introduced throughout the country. The post continues to provide services but will operate with a reduced workforce. Processing and delivery of all types of inbound and outbound mail will continue to be affected and the post is unable to guarantee compliance with agreed standards. A situation of force majeure will continue to apply until further notice.

  • Samoa - November 20, 2020

    Samoa’s post advises that the government has extended a state of emergency until Dec. 23.

  • Portugal - November 20, 2020

    Portugal’s post advises that the situation in Portugal with regard to the COVID-19 pandemic has deteriorated. Therefore, the Portuguese government has declared a new state of emergency, effective Nov. 9, which will be reassessed every two weeks. During the state of emergency, postal services will continue to function, subject to the restrictions imposed by reinforced measures aimed at minimizing the spread of COVID-19 and protecting the health of staff and customers. Owing to social distancing measures, such as staggered shift patterns, and the implementation of mandatory isolation and quarantine requirements, Portugal’s post will be operating with a reduced workforce. The processing and delivery of all types of service will be affected, including inbound and outbound letter-post, parcel-post and EMS items. As a result, Portugal’s post is unable to meet its contractual obligations, particularly with regard to delivery times for letters, parcels and EMS items, standard rules for collection of signature on delivery, hand delivery, tracking of shipments (capture and transmission times), processing of cash on delivery, and insured items. Therefore, the situation of force majeure previously declared will continue to apply until further notice.

  • Malta - November 20, 2020

    Malta’s post advises that inbound and outbound mail services continue to be severely affected by limited airline operations due to the COVID-19 emergency. The post also has adapted its operations as appropriate to comply with national health guidelines. The post cannot guarantee delivery standards and times. Delays in mail processing and delivery are expected and compliance with quality of service standards will continue to be affected by force majeure.

  • Jamaica - November 20, 2020

    Jamaica Post advises that the government has extended the national curfew until Dec. 1. While the curfew is in place, revised working shifts/hours will continue to apply across the entire postal network, impacting on sorting operations, mail delivery and the dispatch of mail vans, as well as the timely provision of EDI messaging updates and responses to online customer inquiries. The force majeure situation previously announced continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and EMS items.

  • Cuba - November 20, 2020

    Cuba’s post advises that all international postal operations have resumed following reopening of Havana’s airport for commercial flights.

  • Lithuania - November 17, 2020

    Lithuania’s post advises that the government has introduced a nationwide lockdown through Nov. 29, which could be extended. To eliminate customer interaction at the doorstep and meet physical distancing requirements, the post has suspended collection of a signature on delivery for letter-post items. The lockdown measures will affect processing and delivery of all types of postal items. Service delivery standards still cannot be guaranteed and a force majeure situation remains in force.

  • Lebanon - November 17, 2020

    Lebanon’s post advises that the government has announced a new nationwide lockdown Nov. 14-30 to combat a resurgence of COVID-19. The post’s managerial and customer service departments will remain open but operate with a reduced workforce. Similarly, the distribution network and office of exchange will continue to process mail flows but at reduced capacity. Post offices will be subject to partial closures. Beirut’s airport will remain open and continue to send and receive mail dispatches, with outbound mail being sent only to destinations for which air transport capacity remains available. These measures will have an impact on delivery standards for letters, parcels and express mail service items. Therefore, the post is unable to guarantee compliance with agreed standards.

  • Belgium - November 17, 2020

    Belgium’s post advises that the government has announced a new lockdown until at least Dec. 13 to combat a second wave of COVID-19. The post is making every effort to ensure continuity of all services however there could be delays in processing and delivery of all types of mail items throughout the country. The post will continue to provide its services according to safety guidelines. All mail requiring signature on delivery will be delivered with the post employee signing in place of the customer (but in their presence).

  • Sri Lanka - November 11, 2020

    Sri Lanka’s post advises that the government has implemented new measures to combat a second wave of the COVID-19 pandemic. These steps will impact delivery standards. The post is not able to guarantee that it will meet agreed standards. However, all mail items sent to Sri Lanka will be processed and delivered, subject to certain restrictions imposed by the government. The office of exchange and mail sorting centers are operational, but certain areas remain in lockdown. International airports remain closed to all regular passenger flights, and outbound mail transport is restricted to a limited number of destinations with available air carriers.

  • Mexico - November 11, 2020

    Mexico’s post advises that offices of exchange continue to be affected by the COVID-19 pandemic. Due to government measures to combat the coronavirus, the Mexican customs authority will be operating with a reduced workforce until January 2021. As a result, delays are to be expected in the delivery of shipments.

  • Latvia - November 11, 2020

    Latvia’s post advises that the government has declared a state of emergency until Dec. 6 and possibly beyond. Postal services will continue to function with some restrictions. Items normally requiring an addressee’s signature upon delivery will be handed over without signature. Processing and delivery of all types of mail will be affected. A situation of force majeure is again invoked with respect to quality of service until the situation is back to normal.

  • Israel - November 11, 2020

    Israel’s post advises a lockdown declared by Israeli health authorities due to the coronavirus is gradually being lifted and restrictions have been eased, particularly for businesses. Social distancing requirements between employees and customers and among employees remain in place. There are impacts to certain delivery points, procedures for items requiring signature and deliveries to areas under quarantine. Inbound and outbound mail is being processed for all destinations, depending on availability of flights and requirements of designated operators.

  • Greece - November 11, 2020

    Greece’s post advises that the government will implement a countrywide lockdown beginning Nov. 7 in response to the COVID-19 pandemic. This will impact collection and delivery of domestic and international mail.

  • Denmark - November 11, 2020

    Denmark’s post advises that the government has implemented new measures in seven municipalities to minimize spread of COVID-19. Delivery delays are expected in the affected areas until Dec. 3. Quality standards for all products will be affected by this situation of force majeure.

  • Samoa - November 6, 2020

    Samoa’s post advises that the government has extended a state of emergency until Nov. 22 and restrictions remain unchanged. It is able to send only express mail service items to the United States. Normal parcel and letter post remain suspended. Also, all inbound mail is subject to a seven-day quarantine before being processed and delivered. The post says to expect delays.

  • Poland - November 6, 2020

    Poland’s post advises that measures aimed at slowing spread of COVID-19 are still in force and will continue to affect services. In the case of parcel post, insured items and express mail service items addressed to persons in quarantine, the addressee will be contacted by telephone if possible before attempted delivery. If delivery is not possible the item will be returned to the post office for temporary storage and no notice will be left. The delivery will be attempted again once the quarantine is over. International air traffic remains open but operations are limited to a few airlines at the international airport in Warsaw. Poland is accepting mail for the United States and a reduced number of other countries.

  • Maldives - November 6, 2020

    Maldives’ post advises that processing of all inbound mail is now back to normal. However, acceptance of outbound mail for some countries is still temporarily suspended in cases where international postal items are not being accepted or where flights from the Maldives are limited or canceled.

  • Jamaica - November 6, 2020

    Jamaica Post advises that the government has extended a national curfew until Nov. 16

  • Italy - November 6, 2020

    Italy’s post advises that based on the new measures put in force by the Italian government to minimize the spread of COVID-19, the post has restored the addressee’s signature upon delivery of parcels and registered and insured items whenever the addressee’s condition is fully compliant with the preventive measures in place. Italy’s post is committed to adopting different delivery procedures, agreed with the addressee, in the event of specific situations related to the current health emergency. With regard to legal acts, if the addressee’s condition does not allow safe delivery, a notice of delivery with instructions for item collection will be placed in the addressee’s mailbox. Quality standards for all products will continue to be affected by this force majeure until further notice. Moreover, owing to the new wave of the pandemic, certain business categories have been closed or are operating with limited opening hours, and restrictions may be applied to postal service in critical areas.

  • France - November 6, 2020

    La Poste advises that the government has announced a new lockdown through Dec. 1 in response to increasing COVID-19 cases. The post will follow measures aimed at reducing contact and movement in order to protect the health of postal workers and the public. The post may need to adapt hours and operations at processing and delivery centers and at post offices. International border closures may lead to delivery delays or non-compliance with certain standards but the postal network is mobilized to ensure customer satisfaction and continuity in all activities. The post will not be able to accept mail items in closed transit dispatches, either for foreign countries or French overseas territories.

  • Czech Republic - November 6, 2020

    Czech Republic’s post advises that the country has been hit with a second wave of the coronavirus and a state of emergency is extended until Nov. 20. Wide-ranging restrictions include mandatory closure of shops and selected service providers. The post will continue to provide postal services to the extent possible, however, quality of service for all types of inbound and outbound mail cannot be guaranteed.