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  • Barbados - November 19, 2021

    Barbados Post has updated that due to the spike in the number of infections of COVID-19, the Government of Barbados has re-imposed a night curfew from 15 November to 13 December 2021. As result, service delivery for all mail types have been impacted, and a situation of force majeure has been declared until circumstances return to normal.

  • Thailand - November 16, 2021

    Thailand Post has updated that the flood waters in the following postcode areas have subsided, meaning that mail operations and delivery of postal items are now back to normal: 18xxx, 23xxx, 25xxx, 30xxx, 36xxx. However, the following postcode areas are still affected by the flooding with likely delivery delays to: 10130, 10280, 10290 11xxx, 12xxx, 13xxx, 14xxx, 16xxx 34xxx 40xxx, 44xxx, 45xxx 60xxx, 61xxx, 65xxx, 66xxx 72xxx, 73xxx, 76xxx 80xxx, 86xxx Thai Post will provide an update when situation returns to normal.

  • New Caledonia - November 16, 2021

    New Caledonian Post has updated their Lock Down delivery arrangement that from 15 November 2021 onwards, letter-post, parcel-post items requiring the addressee's signature will again be delivered against the addressee's signature, with identity checking where required. However, Lockdown is still in place, so delivery delay may still be observed.

  • Jamaica - November 8, 2021

    Jamaica Post advises that the government has extended a national curfew until Dec. 10. Revised working shifts/hours will continue to apply across the postal network, affecting sorting operations, mail delivery and dispatch of mail vans, as well as the timely provision of electronic messaging updates and responses to online customer inquiries. A previously announced force majeure continues, with an impact on quality of service for all types of mail.

  • New Zealand - November 1, 2021

    It seems that New Zealand is now experiencing similar problems as Australia with many businesses in Auckland closed. New Zealand Post has taken a similar approach to Australia Post in capping parcel collections because of stage 3 lockdowns.

  • Australia - November 1, 2021

    The situation in Australia is slightly getting better given the restrictions have lessened in Victoria and we understand there is more constant collection in both Melbourne and Sydney by Australia Post. Cases are still high and outbreaks are not as widespread but when they do occur, they still cause delays at processing centers. The Prime Minister announced this week that starting November 1st, Australians will be able to leave the country and return without applying for an exemption, we are hoping this will open more options for freight into Australia. The estimated delay for delivery in Australia can be up to 9 days.

  • Latvia - October 27, 2021

    Latvia Post advises that the government has declared a national lockdown as COVID-19 cases increase in the nation. The lockdown is from Oct. 21 until Nov. 14 and could be extended. As a result, there may be an impact on processing and delivery of all mail, including inbound and outbound letters, parcels and express mail service items, with quality of service being affected.

  • Sudan - October 25, 2021

    The Postal Service™ has temporarily suspended international mail acceptance to Sudan due to service impacts related to the COVID-19 pandemic.

  • Croatia - October 25, 2021

    Croatian Post has updated that it has successfully relocated the post offices that were damaged in the earthquake, and these relocated offices are now fully operational. Normal quality of service and regular schedules, have been restored.

  • Thailand - October 20, 2021

    Thailand Post advises that mail operations and delivery of postal items are now back to normal in the following postcode areas: 15xxx, 21xxx, 24xxx, 32xxx, 33xxx, 34xxx, 35xxx, 37xxx, 42xxx, 62xxx, 63xxx, 64xxx and 67xxx. However, the following postcode areas are still affected by the flooding, which may cause delays in mail operations and delivery of postal items: 10130, 11xxx, 12xxx, 13xxx, 14xxx, 16xxx, 18xxx, 23xxx, 25xxx, 30xxx, 36xxx, 40xxx, 44xxx, 60xxx, 61xxx, 65xxx, 66xxx, 72xxx and 73xxx.

  • Sierra Leone - October 20, 2021

    The Postal Service™ has temporarily suspended international mail acceptance to Sierra Leone due to service impacts related to the COVID-19 pandemic.

  • Liberia - October 20, 2021

    The Postal Service™ has temporarily suspended international mail acceptance to Liberia due to service impacts related to the COVID-19 pandemic.

  • Hong Kong - October 20, 2021

    Hongkong Post advises that its mail processing (both inward and outward) and the delivery of inward mail was further interrupted by Typhoon Kompasu as of Oct. 12. Quality of service for all types of mail services is affected, and it is expected that the impact will last for a few days before the backlog can be cleared.

  • Chad - October 20, 2021

    The Postal Service™ has temporarily suspended international mail acceptance to Chad due to service impacts related to the COVID-19 pandemic.

  • Central African Republic - October 20, 2021

    The Postal Service™ has temporarily suspended international mail acceptance to Central African Republic due to service impacts related to the COVID-19 pandemic.

  • Hong Kong - October 11, 2021

    Hong Kong Post has informed that the passage of typhoon Lionrock on 9 October 2021 has had an impact on quality of service for all mail types. Operations are gradually resuming, but the impact of the typhoon is expected to last at least one day following the lifting of the typhoon warnings, while the accumulated backlog is cleared.

  • Belgium - October 11, 2021

    Belgium Post advises that postal services have largely returned to normal following the flooding caused by heavy rain in July. Delays may still occur due to detours to avoid damaged roads and bridges, but the impact on delivery performance is limited. The most severely affected postcode areas are as follows: 4020, 4030, 4031, 4032, 4050, 4051, 4130, 4140, 4170, 4180, 4190, 4520, 4700, 4780, 4790, 4800, 4801, 4820, 4821, 4830, 4831, 4834, 4837, 4845, 4860, 4861, 4870, 4877, 4910, 4970, 4980, 5580, 5640, 5650, 5670, 6900, 6940, 6980, 6987 and 6990. Six post offices remain closed for security reasons. However, all other affected post offices have now reopened, albeit with temporary solutions in certain cases.

  • Sri Lanka - October 7, 2021

    Sri Lanka Post advises that the government has temporarily lifted the national lockdown, with effect from 1 October 2021. However, government-imposed restrictions and guidelines will continue to have an impact on delivery standards for all categories of mail. Therefore, the Department of Posts is unable to guarantee compliance with the agreed delivery standards for all mail categories.

  • New Zealand - October 7, 2021

    New Zealand Post has updated that Auckland, where the main postal hub is located, remains in Alert Level 3 of the Covid-19 pandemic plan while the rest of New Zealand is in Alert Level 2. Alert Level 3, is effectively almost full lockdown status for postal operations, hence continue to significantly affect processing and delivery as result.

  • Macao - October 7, 2021

    Macao Post has advised that, in order to minimalize the threat of COVID-19, the Macao Special Administrative Region has announced that civil servants will not be required to work from October 5 -7, 2021. As a result, postal services will be suspended during this period.

  • Israel - October 7, 2021

    Israeli Post has updated that the Health restrictions affecting service standards remain in place and will continue to affect the processing and delivery of all mail types until further notice.

  • French Polynesia - October 7, 2021

    French Polynesia’s post advises that the countrywide lockdown has ended as of Sept. 26.

  • Fiji - October 7, 2021

    Fiji Post has updated that disruptions to Air traffic remains. Current cargo flights are once a week flight via New Zealand or Australia. Also, delivery to other Islands are by Sea only as still no flights. Hence, the collection and deliveries for all international mail types continue to be disrupted.

  • Thailand - October 1, 2021

    Thailand Post advises that as a result of Tropical Depression Dianmu, there have been flash floods in many areas of the northern, north-eastern and central parts of Thailand, resulting in some delays in postal operations and transportation, and the delivery of letter-post, parcel-post and EMS items in the following postcode areas: 13xxx, 14xxx, 15xxx, 16xxx, 21xxx, 24xxx, 25xxx, 30xxx, 32xxx, 33xxx, 34xxx, 36xxx, 37xxx, 40xxx, 42xxx, 60xxx, 61xxx, 62xxx, 63xxx, 64xxx, 65xxx, 66xxx, 67xxx, 72xxx.

  • Barbados - October 1, 2021

    Barbados’ post advises that the government has instituted a nightly curfew from Sept. 26 to Oct. 8. Service delivery standards cannot be guaranteed, and a case of force majeure has been declared until the situation returns to normal. In addition, the postal express service (EMS) will not be operating from Sept. 27 to Oct. 3.

  • Australia - October 1, 2021

    Australian Post has updated that a further COVID case has been detected at the Melbourne Office of Exchange overnight. Mail operation is currently disrupted due to the measures imposed by the government to prevent the spread of COVID-19. As a result, operations for all inbound mail via Melbourne during this period will be affected, while the Offices of Exchange in Brisbane and Sydney continue to process mail items at this time, subject to previously announced COVID restrictions.

  • Macao - September 29, 2021

    Macao Post advises that the Macao Special Administrative Region has entered a state of immediate prevention, effective Sept. 25, owing to the high risk of a local COVID-19 outbreak. Certain districts and locations in Macao are locked down, with people living or staying in those areas required to undergo testing. This will affect the delivery of letter-post, parcel-post and EMS items until further notice.

  • Luxembourg - September 29, 2021

    Post Luxembourg has advised that mail services have now returned to normal following the recent flooding.

  • Jamaica - September 29, 2021

    Jamaica Post advises that the government has extended the national curfew until Oct. 28. Revised working shifts/hours will continue to apply across the entire postal network, affecting sorting operations, mail delivery and the dispatch of mail vans, as well as the timely provision of EDI messaging updates and responses to online customer inquiries. The force majeure situation continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and EMS items.

  • Rwanda - September 27, 2021

    Rwanda Post has advised that the measures to limit the spread of COVID-19 have been lifted, and that postal services have returned to normal.

  • Germany - September 27, 2021

    Deutsche Post of Germany has updated that postal services have largely returned to normal following the flooding in July. Delays may still occur owing to detours to avoid damaged roads and bridges, but the impact on delivery performance is minimal.

  • Philippines - September 21, 2021

    Philippines’ post advises that the government has imposed targeted lockdown measures in certain areas of the country. As a result, potential delays should be expected in the processing, transport and/or delivery of inbound postal items throughout the Philippines.

  • Jamaica - September 10, 2021

    Jamaica Post advises that the government has extended a national curfew until Sept.17. Revised working shifts/hours will continue to apply across the postal network, affecting sorting operations, mail delivery and dispatch of mail vans, as well as timely electronic messaging updates and responses to online customer inquiries. A force majeure continues with an impact on quality of service for all types of mail.

  • French Polynesia - September 10, 2021

    French Polynesia’s post advises that a countrywide lockdown has been extended until Sept. 20. Mail processing and delivery operations are continuing, with slight delays.

  • New Caledonia - September 8, 2021

    New Caledonian Post has informed that a strict lockdown has been declared in New Caledonia from 7th September 2021 in order to limit the spread of the COVID-19 virus. As a result, for the duration of the lockdown, movement will be restricted, and transport services will be limited. This will affect the processing and delivery of postal items. For all postal items requiring a signature upon delivery, the signature of the addressee will be replaced by that of the postman/woman instead of the recipient until further notice.

  • Sri Lanka - September 3, 2021

    Sri Lankan Post has updated that the Government of Sri Lanka has extended the national lockdown until 6 September 2021. The processing and delivery of items will be heavily impacted. Hence, cannot guarantee to meet delivery standard until further notice.

  • Jamaica - September 3, 2021

    Jamaica Post has updated that the Government of Jamaica has extended the national curfew until 17th September 2021. Delays for all mail types are to be expected until restrictions are eased.

  • Cayman Islands - August 30, 2021

    Cayman Islands’ post advises that it suspended all postal services at 2 p.m. ET on Aug. 26 because of a tropical storm warning and the potential for flooding in postal facilities and the international airport.

  • Vietnam - August 27, 2021

    Vietnam Post advises that the government has implemented measures to prevent spread of COVID-19 in the southern region of the country, especially in Ho Chi Minh City. There are impacts to delivery operations and the post is unable to guarantee compliance with delivery standards. A force majeure continues until further notice.

  • Samoa - August 27, 2021

    Samoa Post advises that the government has extended a state of emergency until Sept. 26. All other information from the post’s previous update is unchanged.

  • French Polynesia - August 27, 2021

    French Polynesia’s post advises that a two-week countrywide lockdown began Aug. 23 in response to the rapid spread of the delta variant of the coronavirus. Processing and delivery of all incoming mail will be severely disrupted.

  • Australia - August 27, 2021

    Australia Post advises that the Sydney office of exchange will be closed for up to 48 hours for reasons relating to COVID-19. This will have a direct impact on processing, delivery and handover of all inbound mail items received in Sydney during this period. Australia Post’s offices of exchange in Brisbane and Melbourne continue to process mail.

  • Vanuatu - August 24, 2021

    Vanuatu Post has updated that the Government has extended the state of emergency until 31st December 2021. International borders remain closed, but weekly cargo flights can still operate. As result, the post can no longer guarantee to meet delivery standards until further notice.

  • Sri Lanka - August 24, 2021

    Sri Lankan Post has updated that the Government of Sri Lanka has announced a national lockdown effective from 21 to 30 August 2021. Restrictions will continue to apply and the processing and delivery of all mail types will be heavily impacted.

  • New Zealand - August 24, 2021

    New Zealand Post advises that the government has raised the COVID-19 alert status to the highest level because of cases of the Delta variant. The post is classified as an essential business and will remain in operation. However, implementation of this alert level will affect its operational performance. Measures taken to ensure a safe working environment will significantly affect processing and delivery capacity and service performance.

  • Macao - August 24, 2021

    Macao Post advises that delivery services have resumed effective Aug. 18.

  • Jamaica - August 24, 2021

    Jamaica Post advises that the government has extended a national curfew until Aug. 31. Revised working shifts/hours will continue to apply across the postal network, affecting sorting operations, mail delivery and dispatch of mail vans, as well as timely electronic messaging updates and responses to online customer inquiries. A force majeure continues to apply with an impact on quality of service for all types of mail.

  • Greece - August 24, 2021

    Greece’s post advises that it has been experiencing technical issues with the interface between its system and the customs system since Aug. 13 and is unable to perform customs declarations, resulting in delays for customs procedures.

  • Cayman Islands - August 24, 2021

    Cayman Islands Post advises that it suspended all postal services on Aug. 16 as Tropical Depression Grace approached with the potential to cause flooding in postal facilities and at the international airport.

  • China - August 19, 2021

    China Post advises there are inbound handover delays at Shanghai PVG airport due to strengthened protective measures against COVID-19. Every item arriving in China must go through a disinfection process for at least 48 hours. In addition, staff working at warehouses are subject to certain quarantines. According to the post, its inbound processing in Shanghai has no issues — inbound mail is collected once it’s ready for pickup.

  • Sri Lanka - August 17, 2021

    Sri Lanka Post advises the government has again imposed island-wide travel restrictions due to rapid spread of COVID-19. All mail items sent to the nation will be processed and delivered in compliance with restrictions and safety guidelines. The office of exchange and all other mail sorting centers are operating on a limited number of days with a reduced workforce. Processing and delivery of all inbound mail and transportation of outbound mail will be heavily impacted by the current situation. The post is unable to guarantee compliance with delivery standards for all mail categories.

  • Philippines - August 17, 2021

    Philippines’s post advises that customers should expect possible delays in the processing, transport and/or delivery of inbound postal items due to the lockdown imposed by the government in the National Capital Region from Aug. 6-20, and in some other areas of the country effective Aug. 1. • National Capital Region, enhanced community quarantine, Aug. 6-20 • Gingoog City of Misamis Oriental, enhanced community quarantine, Aug. 1-7 • Iloilo and Iloilo City, enhanced community quarantine, Aug. 1-7 • Cagayan de Oro City, enhanced community quarantine, Aug. 1-7 • Ilocos Norte, modified enhanced community quarantine, Aug. 1-15 • Bataan, modified enhanced community quarantine, Aug. 1-15 • Mandaue City, modified enhanced community quarantine, Aug. 1-15 • Lapu-Lapu City, modified enhanced community quarantine, Aug. 1-15 • Cebu City, modified enhanced community quarantine, Aug. 1-15 • Cebu Province, modified enhanced community quarantine, Aug. 1-15

  • Croatia - March 3, 2021

    Croatia’s post advises that measures taken to limit the spread of COVID-19 have been lifted as of Feb. 28.

  • Antigua and Barbuda - March 3, 2021

    Antigua and Barbuda’s post advises that the government has closed its operation for a 14-day period beginning Feb. 22 due to COVID-19 exposure. Other posts have been asked to hold all mail for Antigua and Barbuda during this period.

  • New Zealand - March 1, 2021

    The New Zealand Government has moved the Auckland region to national COVID-19 Alert Level 3 from Sunday 28 February, for seven days, subject to review. The rest of New Zealand has moved to COVID-19 Alert Level 2 for the same period. Postal operations will continue but are subject to further restrictions. Contactless delivery without signature is set to continue and New Zealand Post cannot guarantee the service delivery on all mail types to the affected areas with postcode detailed.

  • Lithuania - March 1, 2021

    The Lithuanian Government has extended the full-country lockdown until 31 March 2021, in order to control the spread of the coronavirus. Postal services will continue to operate under restrictions with a reduced workforce and no signature collected upon delivery. The delivery standard of all types will continue to be affected, with situation of force majeure continue to apply.

  • Canada - March 1, 2021

    Canada Post advises that regular operations have resumed at the processing facility where the Toronto office of exchange is located following disruptions due to COVID-19. Processing delays are still to be expected as Canada Post continues with contingency plans to deal with higher than normal volumes.

  • Czech Republic - March 3, 2021

    Czech Republic’s post advises that, in response to a significant rise in the number of COVID-19 infections, the Czech Government has extended the state of emergency until at least March 21, 2021. The post will continue to provide postal services in line with public health measures and other restrictions, but with a reduced workforce. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Czech Republic’s post is unable to guarantee compliance with the agreed standards. The situation of force majeure previously notified is being extended until further notice.

  • France - March 3, 2021

    La Poste of France has updated us that the impact to distribution of severe weather conditions has now been resolved.

  • Indonesia - March 3, 2021

    Indonesia’s post advises that the force majeure situation declared in the past remains in effect, owing to the COVID-19 pandemic and the state of alert declared by the Indonesian government.

  • Jamaica - March 3, 2021

    Jamaica’s post advises that the government has extended a national curfew until March 22. Revised working shifts/hours will continue to apply across the postal network, affecting sorting operations, mail delivery and other operations. A force majeure continues to apply with an impact on quality of service for all types of mail.

  • Antigua and Barbuda - March 11, 2021

    Antigua and Barbuda’s post advises that normal operations have resumed following expiration of a 14-day quarantine period due to COVID-19.

  • Mauritius - March 11, 2021

    Mauritius Post advises that the government has announced a new national lockdown from March 10-25 due to COVID-19. All post offices will remain closed until further notice. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Mauritius Post is unable to guarantee compliance with the agreed standards. Therefore, the force majeure situation previously declared will remain in place until further notice.

  • New Caledonia - March 11, 2021

    New Caledonia’s post advises that the territory is under a strict lockdown after the first cases of COVID-19 have been detected. For all mail items requiring a signature upon delivery, the signature of the addressee will be replaced by that of a post employee.

  • Estonia - March 15, 2021

    Estonia’s post advises that the government has declared a nationwide lockdown to minimize spread of COVID-19. Postal services will continue to operate but under certain restrictions. Items normally requiring the addressee’s signature upon delivery will be handed over without signature. All items that cannot be delivered to a postal box or at the recipient’s address will be transferred to pickup points.

  • Italy - March 15, 2021

    Poste Italiane has informed that due to the very high, unexpected parcel volumes received from Non-EU Countries, it has led to a backlog to their Customs warehouse operation with considerable difficulties in storing and customs clearing the incoming parcel & mail items from Outside of EU. While they are working to clear any back log, further delays are likely in addition to those as result of any COVID restrictions previously declared.

  • Sri Lanka - March 15, 2021

    Sri Lanka’s post advises that the restrictions imposed on postal operations as a result of the spread of COVID-19 have been lifted effective March 8. All mail processing and delivery operations on the island are back to normal. Outbound international mail operations will depend on the availability of air and sea transport.

  • Australia - March 22, 2021

    Australia Post has advised that extreme weather conditions in New South Wales and Southern Queensland have resulted in extensive flooding. The conditions are expected to worsen over the next few days, and may ease by Wednesday 24 March, but ongoing delays can be expected. Australia Post currently has limited delivery to the following postcodes: 2424, 2426, 2427, 4229, 2430, 2440, 2441, 2756 & 2750, 2751 and 2578 (NSW). 4114, & 4207 (QLD) with many Post Offices closed within the affected areas.

  • Brazil - March 22, 2021

    Correos Brazil has informed that owing to the critical COVID-19 situation in Brazil, the city of São Paulo has decreed an emergency 10-day holiday, from 26 March to 4 April 2021. Postcode areas impacted are: 01000-000 to 05999-999 and 08000-000 to 08499-999. As a result, delays can be expected, and Correos Brazil is unable to guarantee service delivery standards on all mail types in the above mentioned postcodes.

  • Chad - March 22, 2021

    Chad Post has updated that the lockdown in the city of N'Djamena has been lifted, with effect from 22 January 2021. As a result, Chad Post is once again able to process postal items sent to, or from the rest of the country.

  • Malta - March 22, 2021

    Malta’s post advises that due to new government measures to control the pandemic, inbound and outbound letter-post, parcel-post and EMS services remain severely disrupted due to very limited airline capacity to Malta. This disruption is expected to continue until airlines resume normal operations and sufficient transportation capacity becomes available. To abide with national health guidelines, the post is also adapting its domestic operations as appropriate to protect the health of postal workers. Malta’s post cannot currently guarantee delivery standards and times. Delays in the processing and delivery of mail are also to be expected.

  • New Zealand - March 22, 2021

    New Zealand Post advises that the country has returned to Alert Level 1 of the national pandemic plan.

  • Poland - March 22, 2021

    Polish Post has updated that due to the current COVID-19 situation, the Polish Government has implemented a national lockdown until 9 April 2021, with effect from 20 March 2021. The processing and delivery of all mail types will be affected, and delivery standards cannot be guaranteed.

  • Thailand - March 22, 2021

    Thailand’s post advises that the government has declared a state of emergency to minimize spread of COVID-19. Public health measures and restrictions are affecting international inbound and outbound postal operations and a situation of force majeure is invoked with respect to quality of service until the situation returns to normal.

  • Jamaica - March 24, 2021

    Jamaica’s post advises that the government has extended a national curfew until April 13. Revised working shifts/hours will continue to apply across the postal network, affecting sorting operations, mail delivery and the dispatch of mail vans, as well as responses to online customer inquiries. A force majeure continues with an impact on quality of service for all types of mail, including inbound and outbound letters, parcels and express mail service items.

  • Mauritius - March 24, 2021

    Mauritius Post advises that the government has extended a lockdown until March 30. All post offices and international mail processing centers are closed. As a result, mail processing and delivery as well as responses to online customer inquiries will continue to be affected. A force majeure continues with an impact on quality of service for all types of mail.

  • Slovakia - March 24, 2021

    Slovakia’s post advises that the government has extended a state of emergency through the end of April. The post will continue to provide services in line with public health measures and other restrictions but with a reduced workforce. Processing and delivery of all types of inbound and outbound mail will continue to be affected and the post is unable to guarantee compliance with agreed service standards.

  • Belgium - March 31, 2021

    Belgium’s post advises that the government has announced a new lockdown from March 26 until at least April 25 due to COVID-19. The lockdown measures in place for certain categories of staff across Belgium prevent full compliance with delivery times and collection of the addressee’s signature, and may thus result in processing and delivery delays. Belgium’s post will continue to provide its services according to safety guidelines, but all letter-post, parcel-post and EMS items requiring signature on delivery will, until further notice, be delivered against the postal worker’s signature in place of the customer’s (in the customer’s presence).

  • Bermuda - March 31, 2021

    Bermuda Post has informed us that staff at Bermuda’s Office of Exchange have been asked to self-quarantine until advised by their local health authority to return to work. This will have a direct impact on postal operations as Bermuda Post is not able to collect, transport, process and deliver international mail. Force Majeure is declared, with significant delays to be expected until further notice.

  • Brazil - March 31, 2021

    Brazil’s post advises that the cities of São Paulo and Rio de Janeiro and their respective metropolitan regions have declared an emergency 10-day holiday from March 26 to April 4 due to a critical COVID-19 situation in the country.

  • Czech Republic - March 31, 2021

    Czech Republic’s post advises that the government has extended the state of emergency for a further 14 days, with effect from March 28, due to COVID-19. The post will continue to provide postal services in line with public health measures and other restrictions, but will be operating with a reduced workforce. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Czech Republic’s post is unable to guarantee compliance with the agreed standards. The situation of force majeure previously notified is being extended until further notice and the restrictions will continue to apply.

  • Poland - March 31, 2021

    Poland’s post advises that the government has implemented a national lockdown from March 20 to April 9 due to COVID-19. The post will continue to provide postal services in line with public health measures and other restrictions, but will be operating with a reduced workforce. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Poland’s post is unable to guarantee compliance with the agreed standards.

  • Lithuania - April 5, 2021

    Lithuania’s post advises that the government has extended the full-country lockdown until April 30 in order to control the spread of the coronavirus. While the lockdown is in place, postal services will continue to operate under certain restrictions, including a reduced workforce to minimize physical contacts between people. Items normally requiring the addressee’s signature upon delivery can be handed over without signature. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and the post is unable to guarantee compliance with the usual delivery standards. Therefore, the situation of force majeure declared will continue to apply.

  • France - April 7, 2021

    La Poste has updated that the French Government has announced a new lockdown from 3 April to 2 May 2021. Reinforced measures have been put in place in the most impacted regions since 20 March, and this has now been extended to the whole country from 4 April, with restrictions on business and travel. All schools and colleges have been closed since 2 April. La Poste has to comply with all necessary measures, which is likely to impact mail operations so delivery standards can not be guaranteed

  • Mauritius - April 7, 2021

    Mauritius Post advises that the government has extended a lockdown until April 30 in response to a significant number of new COVID-19 infections. Postal services will be limited until April 10 with all postal activities resuming April 12. However, the lockdown will have an impact on postal operations. Although the airport remains open, international air traffic is limited to a few airlines. The post will be unable to collect and send outbound mail for certain destinations. Processing and delivery of all types of mail will continue to be affected and the post is unable to guarantee compliance with agreed standards.

  • Peru - April 7, 2021

    Peru’s post advises that it is taking steps to re-establish service levels and restore normal operations for all types of mail, including nationwide mail delivery. In addition, the air transport sector is steadily recovering, allowing the post to lift the force majeure with respect to acceptance and processing of international items.

  • Chile - April 12, 2021

    Chile’s post advises that due to an increasing number of COVID-19 cases the government has implemented new restrictions and closed the country’s borders. Postal services are suspended until further notice. While passenger flights have been suspended, cargo flights will continue to operate. Postal services dependent on such flights will continue only with mandatory documentation.

  • France - April 12, 2021

    La Poste advises that the government has imposed a new lockdown through May 2 due to a third wave of COVID-19 infections. Only certain shops are permitted to open and travel is restricted. The post will comply with all required measures to protect the health of its employees and the population. Fewer staff will be present in post offices, which will impact operations. These new measures could prevent the post from guaranteeing delivery standards and times.

  • Honduras - April 12, 2021

    Honduras’ post advises that while government restrictions to minimize spread of COVID-19 continue, the processing and delivery of international mail has resumed. The post will continue to operate with reduced staff, which will impact the quality of sorting and delivery of ‎inbound items. Expect delays in processing as well as in customs clearance of inbound and outbound items. A force majeure remains in force.

  • Indonesia - April 12, 2021

    Indonesian Post has informed that heavy rain in East Nusa Tenggara Province on Sunday 4 April 2021, led to floods and landslides which rendered all major roads in those areas inpassible by vehicle. Delays are therefore to be expected in the processing and delivery of all mail types. Affected postcode areas from Friday 9 April are: • Kupang: 850xx • Soe: 855xx • Atambua: 857xx • Maumere: 861xx • Ende: 863xx • Komodo: 867xx • Waingapu: 871xx

  • Israel - April 12, 2021

    Israel Post advises that the lockdown announced on Jan. 11 has now ended. However, restrictions in terms of service standards and application of force majeure remain in place.

  • Latvia - April 12, 2021

    Latvia’s post advises that the government has lifted a state of emergency and some restrictions aimed at preventing spread of COVID-19 have been relaxed. A previously declared force majeure situation is closed. However, due to cancellation of flights and certain safety measures that remain in place, processing of inbound and outbound postal items may still be subject to significant delays.

  • New Caledonia - April 12, 2021

    New Caledonia’s post advises that a gradual lifting of lockdown measures will be complete as of April 11. As a result, mail items requiring the addressee’s signature on delivery will once again be handed over against the addressee’s signature and, as appropriate, verification of the addressee’s identity.

  • Czech Republic - April 15, 2021

    The lockdown has now ended. However, the previously announced restrictions in terms of service standards and application of force majeure remain in place. Hence, delays are still to be expected until further notice.

  • St. Vincent and the Grenadines - April 15, 2021

    The Saint Vincent Post Office has informed us that the country is currently under a national emergency following the eruption of the La Soufrière volcano. An evacuation order was issued by the Prime Minister for people in areas near the volcano (red zone). All postal staff are reported to be safe, but this emergency will likely impact the processing and delivery of mail coming into the country.

  • Jamaica - April 20, 2021

    Jamaica’s post advises that the government has extended a national curfew until May 4. Revised working shifts/hours will continue to apply across the entire postal network, affecting sorting operations, mail delivery and the dispatch of mail vans, as well as the timely provision of EDI messaging updates and responses to online customer inquiries. A force majeure continues to apply, with an impact on quality of service for all types of mail.

  • Slovenia - April 20, 2021

    The Slovenian Government has extended the general lockdown in place throughout Slovenia by a further 30 days, until 17 April. The processing and delivery of all mail types will continue to be affected, and the force majeure situation remains in place until further notice.

  • Seychelles - April 26, 2021

    Seychelles’ post advises that restrictive measures imposed by the government due to COVID-19 are gradually being lifted. The post has resumed normal operations and the situation of force majeure is closed.

  • Macao - August 6, 2021

    Macao Post advises that the Macao Special Administrative Region of China has entered a state of immediate prevention effective Aug. 3, owing to high risk of a local COVID-19 outbreak. Certain districts and locations in Macao are locked down, with people living or staying in those areas required to undergo testing, meaning that surrounding roads are blocked. This will affect the delivery of letter-post and EMS items until further notice.

  • Jamaica - July 29, 2021

    Jamaica Post advises that the government has extended a national curfew until Aug. 10. Revised working shifts/hours will continue to apply across the postal network, affecting sorting operations, mail delivery and dispatch of mail vans, as well as timely electronic data messaging updates and responses to online customer inquiries. A force majeure continues to apply with an impact on quality of service for all types of mail.

  • Australia - July 29, 2021

    Australia Post advises that its daily operations are being affected by government measures aimed at preventing spread of COVID-19. There are impacts to processing and delivery of inbound and outbound mail items. There are border closures and lockdowns in place across the country, including lockdowns in two major states, Victoria and New South Wales, where the processing and delivery of mail items is being significantly impacted.

  • Rwanda - July 30, 2021

    Rwanda’s post advises that in order to reinforce the measures aimed at combating the spread of COVID-19, the government has extended the lockdown declared in the capital, Kigali, and in eight other districts (Burera, Gicumbi, Kamonyi, Musanze, Nyagatare, Rubavu, Rwamagana and Rutsiro), until July 31, 2021. A travel ban is in place between Kigali and other provinces, as well as between other districts. This decision will remain in force until July 31, 2021, and in certain areas until Aug. 10, 2021. The post’s operational performance in Kigali and the other affected districts will be severely impacted by these measures, since they limit its processing and delivery resources and affect its capacity in terms of volume and quality of service.

  • Luxembourg - July 26, 2021

    Luxembourg Post advises that there are disruptions to service in parts of the country due to flooding that has affected transportation and led to some evacuations. Postcode areas affected are: 10xx, 29xx, 58xx, 59xx, 64xx, 65xx, 66xx, 67xx, 68xx, 74xx, 75xx and 94xx.

  • Germany - July 21, 2021

    Germany’s post advises that exceptionally heavy rain has caused extreme flooding, mainly in the west of the country. This has led to destruction, disruption or closure of regional and national roads, including motorways. The post’s infrastructure has likewise suffered damage. Consequently, postal services in large areas of western Germany are currently interrupted. The postcode areas most severely affected are 42XXX, 44XXX, 45XXX, 50XXX, 52XXX, 53XXX, 54XXX, 56XXX, 58XXX and 95XXX. Inbound and outbound international services are in general operating as normal, but exchanges of dispatches by road with neighboring countries to the west of Germany may be affected by road closures.

  • Belgium - July 21, 2021

    Belgium Post advises there are disruptions to postal services in the southern part of the country due to extreme flooding that has closed the railway network and numerous roads in the region. Inbound and outbound services (both domestic and international) are operating as normal in the rest of the country.

  • Australia - July 21, 2021

    Australian Post has updated that daily operations are being affected by government COVID measures which include lockdowns, state border closures, restrictions on movement, self-isolation and limitations on air and other transport services. As result, it is affecting the processing and delivery of all mail items. Specifically, there are border closures and strict lockdowns in two major states, Victoria and New South Wales, where the processing and delivery of mail items is being significantly impacted.

  • Thailand - July 14, 2021

    Thailand Post has updated that as a result of a significant number of new COVID-19 infections detected in Thailand, the Government of Thailand has extended the nationwide state of emergency until 30 September 2021. The wide-ranging restrictions in force include a curfew (21.00 to 4.00) in 10 provinces (Bangkok, Nakhon Pathom, Nonthaburi, Pathum Thani, Samut Prakan, Samut Sakhon, Songkhla, Narathiwat, Pattani and Yala), limits on opening hours for some venues. Thailand Post will continue to provide postal services but will be operating with a reduced workforce and in line with the new restrictions and safety guidelines. As a result, Thailand Post can no longer guarantee to meet delivery standards until further notice.

  • Samoa - July 9, 2021

    Samoa’s post advises that the government has extended a state of emergency until Aug. 2.

  • Indonesia - July 9, 2021

    Indonesia’s post advises that the Jakarta office of exchange is upgrading to IPS version 2020. This will result in delays in electronic advance data transmissions between July 8-10.

  • Thailand - July 6, 2021

    Thailand Post advises that, following a number of confirmed cases of COVID-19 among the Thailand Post workforce, post offices in various parts of the country have been temporarily closed in accordance with government measures. During this period, Thailand Post will continue to provide postal services, and will work with local authorities to manage the situation and make necessary adjustments to ensure the delivery and processing of inbound and outbound mail. However, with a reduced workforce, Thailand Post is unable to guarantee compliance with the agreed standards.

  • Panama - July 6, 2021

    Panama’s post advises that post offices, mail processing centers (domestic and international) and the air trans-shipment office at Tocúmen International Airport are operating under normal working hours and the biosafety measures established by the Ministry of Health of Panama. Panama’s post is able to continue to receive inbound mail destined for Panama. The following are the only International Mail Processing Centers (offices of exchange) to be used for the various categories of mail destined for Panama: • PAPTYA: Postal Centre – LC/AO items (air and S.A.L.) • PAPTYB: Postal parcels (air and S.A.L.) • PAPTYD: EMS items Panama’s post is unable to guarantee service standards for inbound and outbound mail, and the situation of force majeure for all categories of mail items will continue to apply.

  • New Zealand - July 6, 2021

    New Zealand Post advises that the government has lowered its COVID-19 alert level in the Wellington region. It had been increased for a time due to a case of COVID-19.

  • Mauritius - July 6, 2021

    Mauritius Post advises that the government has announced the easing of COVID-related restrictions effective July 1, subject to strict adherence to sanitary protocols and measures. Beginning July 15, Mauritius will gradually open its international borders. However, COVID-19 continues to have a direct impact on international inbound and outbound mail to and from Mauritius. Therefore, the provisions set out in previous messages and the situation of force majeure previously declared for all inbound and outbound international letter-post, parcel-post and EMS items continue to apply.

  • Lithuania - July 1, 2021

    Lithuania Post advises that the government has ended a national lockdown with some safety measures remaining in place to limit further spread of COVID-19. A force majeure will no longer apply as of July 1.

  • New Zealand - June 29, 2021

    New Zealand Post advises that the government raised the alert level in Wellington through June 27 due to a confirmed case of COVID-19. Measures taken include staff working from home, social distancing and reduced shift sizes. This will impact the post’s operational performance in the Wellington region, placing constraints on capacity and service performance capability.

  • Nepal - June 29, 2021

    Nepal Post advises that the government has lifted suspension of some international flights, subject to government-mandated conditions. Domestic flights will resume July 1. Lockdown measures have been relaxed. Other public transport remains suspended until further notice. These measures may result in delays in mail collection, transportation and delivery. The post remains unable to accept outbound mail to countries other than India.

  • Australia - June 29, 2021

    Australia Post advises of new restrictions in place to minimize the spread of COVID-19. The post is experiencing disruptions to its daily operations due to emergency measures imposed by the government. These measures, which include lockdowns, state border closures, restrictions on movement and self-isolation for affected individuals, have caused disruptions with airlines and other transportation providers. The restrictions are having a direct impact on service quality for inbound international letter post services. Australia Post is therefore declaring a force majeure event for all inbound international letter post services effective June 28.

  • Sri Lanka - June 18, 2021

    Sri Lanka’s post advises that, due to the rapid spread of COVID-19, the government has extended the current strict island-wide travel restrictions until June 21. The post will continue to operate under the current restrictions and safety guidelines. Sri Lanka’s post is therefore unable to guarantee compliance with the agreed delivery standards for all mail categories.

  • Spain - June 18, 2021

    Spain’s post advises that, thanks to improvements in terms of transport capacity, and the resumption of flights from and to Spain, certain destinations for which acceptance was closed have been reopened. Therefore, Spain’s post is currently able to send mail (letter-post, parcel-post and EMS items) to a majority of countries with which routes are open. Nevertheless, Spain Post cannot accept letter-post and parcel-post items for those destinations to which it has no transport capacity. The acceptance of mail remains closed for several destinations, including the U.S. Virgin Islands and American Samoa. In view of the current situation in the country and continuing capacity and frequency problems in relation to international flights, Spain’s post warns that operations may continue to be impacted. Consequently, it remains unable, until further notice, to guarantee quality of service for all types of inbound and outbound mail (letter-post, parcel-post and EMS items) and to comply with delivery standards for items with signature under UPU regulations or bilateral or multilateral agreements signed with other designated postal operators.

  • Slovenia - June 18, 2021

    Slovenia’s post advises that the lockdown previously announced has ended effective June 15. Since the risk of spreading COVID-19 remains, most of the preventive measures will be maintained, and Slovenia’s post will continue to provide postal services in line with national public health guidelines and restrictions. The acceptance of outbound mail items (letter post, parcel post and EMS) for some destinations remains subject to transport availability. Slovenia’s post is declaring the situation of force majeure to be at an end.

  • Guatemala - June 18, 2021

    Guatemala’s post advises that services in the eastern and northeastern regions of the country, which were disrupted due to Storm Eta, are in the process of being restored. It is hoped that all services will have resumed as normal by the end of this month. Inbound and outbound services (both domestic and international) in the rest of the country are operating as normal.

  • New Zealand - June 2, 2021

    New Zealand Post advises that heavy rain in South Island has caused floods and landslides that have closed roads and damaged or destroyed bridges. A state of emergency has been declared for the Canterbury region. Landslides and floodwaters are expected to continue to disrupt road transport and travel. Delivery operations are suspended in all areas under the state of emergency or where conditions are deemed unsafe by authorities. Transport, processing and delivery operations for the entire South Island (postcodes 7000 to 9999) are likely to be disrupted and the post has declared a force majeure.

  • Malaysia - June 2, 2021

    Post Malaysia have advised that, in response to a significant number of new infections, the Malaysian Government has both extended and reinforced its measures to minimise the spread of COVID-19 from 28 May 2021. During this period, Post Malaysia will continue to provide postal services, operating with a reduced workforce and in line with the new restrictions and safety guidelines. The processing and delivery of all types of inbound and outbound mail (letters and parcels) will continue to be affected, and Post Malaysia is unable to guarantee compliance with the agreed standards. Previously declared force majeure continues to apply until further notice.

  • Lithuania - June 2, 2021

    Lithuania Post advises that the government has extended a national lockdown until June 30 to control the spread of COVID-19. Postal services will continue to operate subject to certain restrictions. Processing and delivery of all types of inbound and outbound mail will continue to be affected and the post is unable to guarantee compliance with the usual delivery standards. A force majeure will continue.

  • Australia - June 2, 2021

    Australia Post advises that inbound letter-post items are no longer being affected by the COVID-19 pandemic. However, it is still experiencing issues with other categories of inbound items and all categories of outbound mail.

  • Thailand - May 27, 2021

    Thailand’s post advises that cases of COVID-19 have been confirmed among operating staff handling inbound letter-post items at the Laksi mail processing center. Quarantine and other public health measures have been implemented at the facility, resulting in a reduction in the workforce. Delays are expected in processing, customs clearance and delivery of all inbound letter-post services destined for Thailand. A backlog resulting from the temporary closure of the Suvarnabhumi Office of Exchange has been cleared and operations there have returned to normal.

  • Sri Lanka - May 27, 2021

    Sri Lanka’s post advises that due to spread of COVID-19 strict island-wide travel restrictions have been imposed by the government, effective until June 7. Delivery of all inbound mail will be suspended during this period. The country’s international airports remain open to cargo flights, and all inbound mail will be transported to the Colombo office of exchange under special arrangements, but processing and delivery will be suspended. Outbound mail transport will also be affected.

  • Slovenia - May 27, 2021

    Slovenia’s post advises that a government lockdown in response to COVID-19 has been extended by 30 days beginning May 17. The post continues to provide services in line with national public health guidelines and restrictions but is operating with a reduced workforce. Processing and delivery of all types of inbound and outbound mail continues to be affected, and the post is unable to guarantee compliance with agreed standards. Acceptance of outbound mail for some destinations remains subject to transport availability. The force majeure is being extended until further notice.

  • Slovakia - May 27, 2021

    Slovakia’s post advises that a state of emergency has now ended. However, restrictions in terms of service standards and the previously announced force majeure remain in place.

  • Palestine - May 27, 2021

    Palestine’s post advises that due to current events in the Gaza Strip postal operations will be subject to interruptions and delays until calm returns to the region. The post indicates that it will be difficult to provide postal services for the following addresses and postal codes until further notice: Gaza: P840–P899 Khan Younes: P930–P969 Rafah: P970–P999 North Gaza: P800–P839

  • Nepal - May 27, 2021

    Nepal Post advises there could be delays in mail collection, transportation and delivery because of the suspension of international flights through May 31 and a partial lockdown through May 27. The post is unable to accept outbound mail to countries other than India until passenger flights normally used to transport mail are resumed.

  • Mali - May 27, 2021

    Mali’s post advises that the five-day general strike called by the National Workers’ Union of Mali beginning May 24, which affected the entire country, was suspended on May 25. As of May 26, postal services for inbound and outbound items (letters, parcels and EMS) have resumed as normal throughout the country.

  • Fiji - May 27, 2021

    Fiji’s post advises that it is experiencing significant disruption in daily operations because of the coronavirus pandemic. This includes collection and deliveries for all international mail categories and services.

  • Slovakia - May 19, 2021

    Slovakia Post has updated us that the Slovakian Government have ended the general lockdown. However, the processing and delivery of all mail types will continue to be affected by the existing restrictions on service standards, with Force Majeure remaining in place until further notice.

  • Mali - May 19, 2021

    Mali Post has informed that the National Workers’ Union of Mali (UNTM) has called a strike from 17 to 20 May 2021. The strike will affect the entire country disrupting mail operations for all mail types during this period.

  • Greece - May 19, 2021

    Hellenic Post of Greece has advised that the national lockdown ended on 14 May. Normal postal operations have resumed with some preventive measures, such as social distancing, remaining in place.

  • Thailand - May 17, 2021

    Public health measures and restrictions in place are affecting postal operations and the previously declared state of emergency and Force majeure remain in place for the country with continued disruption to processing and delivery.

  • Slovenia - May 17, 2021

    The Slovenian Government has extended the general lockdown in place throughout Slovenia by a further 30 days, from 17 May. The processing and delivery of all mail types will continue to be affected, and the force majeure situation remains in place until further notice.

  • Vietnam - May 12, 2021

    Vietnam’s post advises that due to a significant number of new COVID-19 infections detected in Vietnam as of April 15, the government has both extended and reinforced measures to minimize the spread of COVID-19. During this period, Vietnam’s post will continue to provide postal services, but will be operating with a reduced workforce and in line with the new restrictions and safety guidelines. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and the post is unable to guarantee compliance with the agreed standards. Therefore, the situation of force majeure previously declared continues to apply until further notice.

  • Samoa - May 12, 2021

    The Government of Samoa has extended the state of emergency until 15 June 2021. There is still only one cargo flight per week in which Samoa Post can send outbound mail and receive inbound mail. Furthermore, all inbound mail is subject to a three-days quarantine before being processed and delivered. As a result, Samoa Post has advised that delays are to be expected.

  • Nepal - May 12, 2021

    Nepal Post has advised the Nepalese Government has extended the lockdown in the Kathmandu Valley until 27 May 2021. Inbound international flights have been suspended until 14 May 2021. A partial lockdown is already in place throughout the country, and all public transportation and domestic flights are suspended. As result of these measures, collection and delivery delay are likely for all mail types during this period.

  • Israel - May 12, 2021

    Israeli Post has advised interruptions and delays in the distribution and collection of all mail types may be experienced as a result of the security situation in the south and centre of the country.

  • Colombia - May 12, 2021

    Colombia’s post advises that, as an essential service, the Colombian postal service is exempt from the restrictions on movement. It is continuing to provide domestic and international services in line with the latest developments regarding COVID-19. In addition, the previously communicated measures affecting operations will remain in place, and will continue to cause significant delays to all inbound and outbound international letter-post, parcel-post and EMS services. Due to the continuation of force majeure, the cancellation of international flights, the closure of borders, and the internal measures taken by countries and their designated operators, Colombia’s post is unable to send letter-post, parcel-post and EMS items to various member countries. The multiple protests throughout the country since April 28 are presenting challenges in terms of mail collection and delivery, given the road closures and vandalism, requiring protection of employees and postal infrastructure. This is leading to operational and last-mile delivery delays.

  • Jamaica - May 10, 2021

    Jamaica’s post advises that the government has extended its national curfew until June 3. Revised working shifts/hours will continue to apply across the entire postal network, affecting sorting operations, mail delivery, messaging updates and responses to online customer inquiries. The force majeure situation previously announced continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and EMS items. Jamaica’s post will provide further updates once the situation has returned to normal.

  • Hungary - May 10, 2021

    Magyar Posta has advised the state of emergency, declared by the Hungarian Post last year, has ended.

  • Thailand - May 6, 2021

    Thailand Post advises that the Suvarnabhumi Office of Exchange has reopened and normal operations have resumed.

  • Nepal - May 6, 2021

    The Nepalese Government has suspended all inbound flights with effect from 6 to 14 May 2021. All domestic flights and public transport have already been suspended from 3 May 2021 as part of the partial lockdown implemented from 29 April 2021 for a period of two weeks. As result of these measures, collection and delivery delays are likely for all mail types.

  • Mauritius - May 6, 2021

    Mauritius Post advises that all postal activities resumed as of April 12, but the sending of outgoing mail and receiving of incoming mail continues to be affected due to border closures and limited flights. Therefore, the restrictions regarding service standards and the application of force majeure established in previous messages remain unchanged.

  • Madagascar - May 6, 2021

    Madagascar’s post advises that the government has introduced new restrictions and closed access to certain regions of the country effective May 3 to 16. Cargo flights will continue to operate, as well as the postal services that depend on them. Under these circumstances, Madagascar’s post is currently unable to guarantee quality of service for inbound and outbound mail (letter-post, parcel-post and EMS items), or to meet standards for export and delivery of EMS items. While delays are to be expected, mail will continue to be delivered.

  • France - May 6, 2021

    La Poste has updated us that the Government has extended the lockdown to 19 May 2021 (subject to review). As a result of the COVID-19 measures and higher absenteeism, delivery standards cannot be guaranteed for all mail types.

  • Croatia - May 6, 2021

    Croatia’s post reports that after an earthquake, a lot of seismic activity has been observed in the affected area. Post offices 44000 Sisak and 44010 Sisak-Caprag are closed, but to ensure continuity of service to customers, activities have been moved to the following post offices: 44103 Sisak, 44104 Sisak and 44105 Sisak. Postal workers who had been assigned to the now closed post offices have been reassigned to other post offices to ensure continuity of service.

  • Bermuda - May 6, 2021

    Bermuda’s post advises that staff at Bermuda’s office of exchange have been asked to self-quarantine until advised by local health authorities to return to work. This is having a direct impact on service quality and operations. Therefore, the post is declaring a situation of force majeure due to COVID-19 and, in particular, the inability to pick up international mail from the airport, and to transport, process and deliver mail locally.

  • Lithuania - May 3, 2021

    Lithuania’s post advises that the government has extended its full-country lockdown until May 31 in order to control the spread of the coronavirus. While the lockdown remains in place, postal services will continue to operate under certain restrictions, including a reduced workforce to minimize physical contact between people. Items normally requiring the addressee’s signature upon delivery can be handed over without signature. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Lithuania’s post is unable to guarantee compliance with the usual delivery standards.

  • India - May 3, 2021

    India Post advises that certain restrictions have been reintroduced in the country as a result of COVID-19. The post continues to accept inbound international mail (letter-post, parcel-post and EMS items); however, due to the limited domestic transport capacity, the declared or otherwise agreed service delivery standards (including delivery times and other quality parameters) cannot be guaranteed.

  • Thailand - April 29, 2021

    Thailand’s post advises that the Suvarnabhumi office of exchange will be closed through May 4 due to several cases of COVID-19 at the facility. Expect delays in processing of all inbound and outbound international mail already accepted or received. Outbound international services to all destinations will be suspended during this period. The exchange office is scheduled to resume operations on May 5.

  • Sri Lanka - April 29, 2021

    Sri Lanka’s post advises that the government has implemented new measures to prevent spread of COVID-19. There are impacts to delivery standards for all categories of mail and the post will not be able to guarantee service standards. All mail sent to Sri Lanka will be processed and delivered in compliance with government restrictions. The office of exchange and all other mail sorting centers are operating with a reduced work force. International airports remain open to limited passenger/cargo flights and outbound mail transport is restricted to a limited number of destinations with available air carriers.

  • Slovakia - April 29, 2021

    Slovakia Post has updated us that the Slovakian Government has extended the general lockdown by a further 30 days, from 29 April 2021 to the end of May. The processing and delivery of all mail types will continue to be affected, with Force Majeure remaining in place until further notice.

  • Nepal - April 29, 2021

    Nepal Post has informed us that the Government has announced a two-week lockdown in the Kathmandu Valley, and cities with high rates of COVID-19 from 29 April 2021. All public transport services are suspended during the lockdown, except for domestic and international flights to and from Kathmandu, in compliance with Government procedures. As a result of these measures, collection and delivery delays are likely for all mail types.

  • French Polynesia - April 29, 2021

    French Polynesia Post has updated that international flights are still limited, with some partial flight resumption due in May. Flights to and from France continue to operate twice per week, and international flights to the Oceania zone remain suspended. As a result, French Polynesia Post is unable to meet quality of service standards for all mail types.

  • Fiji - April 29, 2021

    Fiji’s post advises that most international commercial flights to and from the country have been suspended until further notice due to the coronavirus pandemic. The post is experiencing significant disruption in its daily operations, including collection and deliveries for all international mail categories and services.