(within the USA)
IMEX delivers best in class from customer service to delivery! We have seen a reduction in customer inquiries since using IMEX. We love having the ability to monitor our mailings via PubTrac! There is so much information readily available! The partnership with IMEX allowed us to streamline our mailing process to reduce costs and maximize customer service.
I can always count on IMEX to provide prompt, professional, and competitive international mailing services, and the company’s customer service is second to none. That’s why I’ve been a satisfied IMEX customer for more years than I can remember.
I have been a customer since 2008 and manage nearly 300 mailings a year through IMEX Global Solutions. I couldn’t do this without their Post Trac System. It gives me the documentation that I need and I even have my costs before I post my manifest.
And when I have a question or need special information my account management team is always happy to assist.
I absolutely rely on their expertise to deliver my marketing materials throughout the world!
IMEX is a very professional organization and has very friendly and helpful employees. They are always willing to assist me with anything I ask. They are very proactive with sharing of information pertaining to the mailing business. Very pleased to be in a partnership with IMEX.
IMEX has been a great asset to our company’s needs for international direct mail. From helping us expedite multi country campaigns to helping us understand international mail to better assist our client’s needs. Because of these reasons and many more we highly recommend IMEX for your international mailing needs.
We have been a customer of IMEX for 10+ years. The service received has been really good. Any issues that have arisen were resolved quickly & efficiently. We had one particular recipient that continued to complain of non-delivery. IMEX decided to send that person’s next package with a traceable service. Once it was received & signed for we notified the individual & they claimed they still never received the item. We gave them the name on the signature & then the package was retrieved. After that, we did not hear of non-delivery from that recipient again. If our customers are happy, then we are happy.